Khách sạn Helsington

"Lovely staff and spa facilities"

"Our room was excellent very quiet with lovely comfortable bed, nice bed linen, towels and plenty of tea&coffee etc. Breakfast was delicious. We ate evening meals at the hotel which were homemade and great quality and reasonable price. New owners have taken over hotel just over 2 mths ago and we found them to be very friendly, welcoming and hard working. They're improving the hotel with new decor and have great attention to detail so I'm sure once finished it will be amazing. It's location is...

"Furnishings a bit tired"

"I have stayed at the hotel on a number of occasions and do so because I have confidence that it will be clean and well maintained. This is in contrast to a number of occasions where I have experienced disappointment when staying at other hotels. The general amenity of the Gateway is extremely pleasant and the staff have managed a relaxing and comfortable public area."

"Last minute booking here as needed to stop off on way north. was fantastic both as value for money, convenience, comfort, etc. Would use again"

"The staff were extremely friendly and helpful. Evening meal and breakfast were very good. The bed was extremely comfortable. The bathroom could do with some updating. Several significant cracks in the walls and evidence of water leaks around the heated towel rail and over bath shower head was leaking water out when running the bath taps. We only had one night so not really an issue for us."

"Lovely room and a comfy bed, super friendly staff and a fantastic breakfast in the morning. Top notch all round!"

"Property appears to have been recently made over, everything is new and fresh, extremely clean and although on the small side the rooms are perfect for overnight stays, comfortable bed and with more than enough tea/coffee supplies unlike a lot of places. The continental breakfast was excellent quality and plentiful. We could not fault the staff who were extremely friendly and helpful. Overall excellent value for money and we will definitely go back"

"Personnel sympathique et bonne ambiance au pub."

"Absolutely fabulous room with spectacular views of the sea.A very warm welcoming from Kyle who could of been any more pleasant or helpfull.The room recently refurbished was immaculate Lovely large comftable bed with large tv screen and a wonderful bathroom.No bar or restaurant or breakfasts but many eating places close by .Highly reccomended"

"Food was delicious and room spotless, comfy, and dog friendly. Helpful advice from the staff about dog walks and local sights."

"Lovely place to stay and in a very good location. It has a lovely aesthetic and there was drinks and cake for guests waiting. I would leave a note for guests arriving early that they can leave their cars in the car park before check in as my partner kept going back to check with someone (anxiety) and there wasn't anyone around to ask. We stayed in the stargazer room which was quite small but cozy. My biggest issue with the room was the bed is noted as king size but it seemed like a double at...

"Overall my stay was satisfactory, but the level of noise coming from back of house staff late at night was appalling. My room was directly above the kitchen/loading area and it was honestly unbelievable how much noise the staff were making "cleaning up" in the evening, consistently from about 8pm-11:30pm when I had enough. It was like they were literally throwing metal containers around and shouting across the space at full volume. I live in central London and have never experienced disruption...

"The hotel was on the main street with shops and pubs all in walking distance. We were able to eat and drink at the Red Dragon. The only drawback was no on site parking so the car had to be left about 10 minutes walk away. This was the only issue the rest was great."

"Great little last minute trip on a hot day and thoroughly enjoyed it and the hotel was clean and welcoming, especially the Scottish lady on reception who was such a lovely welcoming person. Hotel was, clean and had everything we needed."

"There was nothing not to like , it’s a very warm and welcoming place , very well run , and happy staff, it was a brilliant stay for us . Maybe sale some Guinness x"

"I liked the sea view. I liked the friendliness of the staff and that they listened to my requests. However my room was too small. The TV plug only just reached the wall socket. The kettle and bedside light had to sit on the floor because I couldn't plug them in otherwise. There was no bedside table. My room was not made up between the first and second nights. My toilet seat snapped off and was unusable. There was not much choice at breakfast, marmalade and only one choice of cereal."