Khách sạn Hetton

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"Easy to check in. Was very surprised how well kept and clean the room was and actually matched the photos, very impressed. Also very quiet considering it is right next to the A1. On returning from a wedding we had the pleasure of speaking with Michael on reception who is a credit to the hotel, fantastic hospitality and chat, such a laugh! Will definitely stay again if needs be. "

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"I came by train. A short taxi ride from the train station. So that worked well."

"Breakfast was fab, plenty I f choices "

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Our overall experience was very good, the hotel was easy to find from the bus station, plenty of shops close by. Cleanliness and breakfast was excellent. The staff very friendly & helpful, would definitely recommend *****"

"Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower "

"Really enjoyed our stay. The staff were welcoming and professional. The room and bathroom was spacious, clean and well set out. The breakfast was varied and plentiful. I will definitely stay again when in the area!"

"Great for an overnight stay before an early flight. Staff were pleasant, room was clean, food from the bar was tasty and came quickly despite it being really busy. I would stay again if flying from Newcastle."

"Hotel had no lift and put us up 2 flights of stairs I’m disabled car parking was a public car park bed was great"

"Perfect "

"Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area."

"All exceptional,they should have another star. M"

"It was excellent overall"

"If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work...

"Room was fantastic. Lovely and clean. The rangos restaurant was unbelievable. The food was really nice and the service was great. Would 100% recommend "

"Nice spacious and very clean room. Well facilitated with a tea tray and bottles of water. Room was immensely hot but thankfully able to open all the windows. Liked fresh cooked breakfast (as opposed to usual buffets) however I would love to see a better drinkable coffee being served and a little gripe - after requesting hard poached egg with no ‘snot’ my egg was totally snotty when I cut it and ran into my breakfast so didn’t eat much. But all in all a very pleasant stay and reasonable value for...

"Room in need of some tlc but for the price, can't complain"