Khách sạn Hetton

"Good room. Clean. Instant hot water. Large double bed. However overlooked main A road so very noisy so had to shut windows. Made room very hot and stuffy. No fan Also pillows ridiculously large and very hard"

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Perfect for our overnight stay for a nearby wedding"

"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Good value for money"

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"Great hotel. Rooms were large and well equipped. The shower was pretty poor and the hot breakfast could have been better. However, I would definitely come back again and would recommend."

"I love going to this hotel every thing is convenient staff is good its very clean Pillows was hard but can not fault it at all great stay fir 3rd time"

"Stayed in room 103, lovely room nice and clean and well serviced, but noisy. Very noisy above the bar, had a private party on Saturday night until midnight, I could feel the bass no sleep I don't think the room should be let under the circumstances, anywhere on the first floor, also 103 is by the lift and exit door, so people walking and talking past the door all night, so my advice is if you'd like a peaceful night's sleep then avoid this room, a shame as I've stayed here before on the 2nd...

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"Great hotel, staff on reception very friendly and helpful"

"Nice central location, polite attentive staff and clean, quiet rooms- all at a competitive rate"

"Ideal for a overnight stay when having a early flight."

"Everything great except for pillows which were hard. Staff did manage to find the only other pillow that was available which was ok for second night! Breakfasts, room and everything else was excellent."

"Spacious room, large bathroom with good shower. Carpet marked, tea / coffee table did not match, looked like it came from a junk shop. Food was good & reasonably priced. Restraunt service could be slow at times."

"Bit of an emergency stay here however I used to be a regular several years back. Place looks tired and nearly able to understand receptionist. Not helpful in the least...no direction and check out/ breakfast times facilities opening or closing....very dismissive and poor attitude...which is not ideal as they are your first contact. For 220£/night I expect better.....delta certainly have cheapened the quality of Marriott!!!! I won't return"

"Good room for the price"