4/10 - Kém
Joseph
26/08/2021
Thích: Sạch sẽ, tiện nghi phòng
Made to feel unwelcome and unwanted
Arrived late after several days hiking. No signage for PoshHuts so had to ask for directions, no key so had to ask for that too; brusquely (and somewhat rudely) told about key lock mentioned in booking email (hadn’t seen this beforehand). No food available anywhere nearby at such a late hour (8 pm!) so had to drive half way to Newcastle for something to eat. Enjoying our self-catered breakfast next morning we were rudely informed (again) that checkout time was imminent (10am) so could we vacate promptly! (Check-in is at 5:30pm so they apparently need 7&1/2 hours to flip the room!)
Made to feel unwelcome and like unwanted intruders with each interaction with the owners. This spoilt what could have been a pleasant overnight stay. I wouldn’t recommend this place if you expect even a little genuine customer service and/or a relaxing time.
Joseph
Lưu trú 1 đêm vào Tháng 8, 2021