Search Luxury Hotels in Hilo

"It was not the best when we arrived the staff was not very friendly and I felt like I was bothering them. I said hello to a lot of staff who completely ignored me it was uncomfortable and our room had toenail clippings it was a less then desirable experience, before you book here look somewhere else."

"Friendly, helpful staff. Great view of bay from balcony. Quiet room."

"The room was clean but felt old and kind of retro to a Howard Johnson's - for the price we felt it was more of a 2-3 star experience. Everything in the front of the hotel is super cute and nice- we stayed in the back and though the room was clean the sink bath etc were clean but not in the best shape- could see water damage etc. the staff were super nice. But for the price I would stay elsewhere. Air conditioning available but off when you arrive- same for mini fridge. We arrived in the rain and it was kind of damp and felt dingy. Lighting was good in the bathroom And sheets towels very clean. There is an additional 29$ amenity fee for filtered water. Poor coffee quality etc for that price. We parked on the street and she told us parking was part of the amenity fee."