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"The facilities were spectacular, the beach was exceptionally clean, entertainment was fabulous! Would defiantly recommend to enjoy their stay at Serenade. The Spa would need to adjust their prices to a more reasonable rates. Spa is definitely overcharging for their facilities use, and their massages. Facilities use as $60!! should be more like $25-$35. Massages were $199 p/p. should be more in rage of $100-150. I could have used less in "selling" from the hotel staff on the excursions. "

"Everything was perfect. Staf very hospitable "

"The rooms were modern, in good repair, daily cleaning staff was excellent. Food was very good , fresh lots of variety. Restaurant choices were very nice and good variety. Pools gorgeous and clean . Beach area was fairly clean and lots of sand to walk daily. Staff friendly and attentive especially in buffet dining. Entertainment was varied and some excellent bands, singers, piano lounge, MJ, magician were all enjoyable "

"Room and location was perfect. Christian, the affairs hotel manager helped out to resolve an issue professionally and decisively. Level of professionalism was 5 stars all around, with staff, airport pick up driver and management."

"This is a top-notch resort from the amenities to the rooms but especially the staff were absolutely fantastic and made you feel like family"

"Great place to spend a few days with family or friends! Fantastic amenities, loved the shows, right on the beach. Had a bunch of long skinny pools because there are so many swim out suites. Very easy to get beach chairs and beds are free, unlike most resorts. Food was mixed, but you can definitely find a variety of tasty stuff (they cooked us a meal by request). Not sure what we should’ve had our butler help with, but he was very communicative. The room was clean, the bed was comfortable and we loved having a private hot tub on our roof — that’s something I haven’t seen anywhere else. "

"Best place to go"

"The rooms definitely need to be upgraded as there "

"The room was not new but it was nice. The TV and the hair dryer weren't working at first. They fixed the TV there was more of learning how to use it. And the hair dryer you needed to pull the trigger like a gun, but it worked fine after that. The beach was fantastic the pool and drinks were very good, the food was acceptable. The Japanese and Mexican restaurants were the best. We came for the golf and we enjoyed the golf thoroughly. Thank you too Jose Bautista who helped us out. "