Khách sạn Hook

"The room itself was very nice, and the host was friendly and helpful. When we first arrived, it felt as though the property was closed, which was a little strange. Unfortunately, there was no hot water both in the evening and the following morning, which we reported to the host on departure. Had we been staying longer, I’m confident the host would have tried to resolve this. The bed was uncomfortable and the mattress would benefit from an upgrade or the addition of a topper. Overall, the stay...

"The room was clean and comfortable. Staff were excellent very welcoming and courteous. I had an evening meal which was good and service was very good. Also had a breakfast which was good. Parking was very easy."

"A 5 star property that is family friendly and perfect for small children. The staff go above and beyond with their service philosophy "

"Lovely clean, spacious room. All staff were friendly and helpful. Food was excellent"

"Property was as expected. Parking was plentiful, room was clean, food was good. Stayed here with my 85 year old mother-in-law who has mobility issues and is dairy, wheat and gluten free. Food was a little limited and the lack of a non dairy spread at breakfast was a surprise. however the staff went out of their way to accommodate her and as this was her first time in any hotel she loved it."

"Always top notch when we stay here. Lovely ambience and grounds."

"Very friendly and helpful staff. Room cozy and clean. Food good too. Would recommend."

"Nice rooms with authentic feel. Very polite staff feels like home "

"Was comfortable "

"Parking excellent, room clean and comfortable, staff helpful and friendly "

"Receptionist was very welcoming & friendly on arrival. Looked like she needed some help but handled everything very well. Will be back again in the future "

"The front desk start were attentive and helpful with check-in. The breakfast staff were also great! The rooms were nice and surprisingly quiet so close to the airport. "

"It was very convenient being next to Heathrow. Staff were great. "

"The rooms are clean. They provide free decent breakfast. It’s very convenient to be able to catch 703 shuttle bus to Heathrow Airport (LHR) right in front of the hotel for only 1.50 pounds per person. The restaurant/Bar across the street offers decent Thai food and drinks! "

"Breakfast in the room was delicious "

"Clean room, perfect for our early morning flight from terminal 5 "

"Everything was nice, comfortable and clean. Staff was friendly but it's about 45min to an hour to London."

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "