Khách sạn Imperial

"The hotel appeared to look clean. However, upon arriving there were large crackers/chips in the floor by the air unit in the room. Additionally, one of the elevators had what appeared to be puke/stool. The front desk attendant was notified and 4 hours later it was still not cleaned. The next morning it was wiped up but not cleaned and the 3rd flood had the same puke/stool on the floors outside of the elevator for 3 days. The room provided 2 towels for 2 adults & 1 child and when asked for more...

"Replace bedding…too thin. No coffee maker in rooms. Hotel in general needs updating. Staff was nice and helpful."

"Clean and quiet room. Easy check in. Front desk and breakfast staff were friendly and helpful. The only thing that was not good was one of the two beds creaked significantly whenever rolled over. Room 304,"

"Location is great.Beds were very comfortable."

"The facility is quite old and is in need of of a major upgrade as well as an extensive remodel. They are fortunate to have an excellent staff who are both professional and personable."

"It was good."

"My only complaint was that the whole building smelled like cigarettes despite it being a non smoking property "

"I want to start by saying the front desk team was incredibly kind and welcoming. The woman who checked us in went out of her way to make us feel welcome, offering bottled water and snacks, which we appreciated. She also handled a difficult situation with a homeless individual professionally, and that did not go unnoticed. That said, there were several concerns that made us uncomfortable. The area around the hotel felt unsafe, with a visible homeless presence around the property and adjacent...

"Our room was clean and very comfortable. Although the girl is under construction right now, we didn't even notice until our second day! The staff is very nice and, I'm happy to report, the coffee is good and strong. Thank you - we look forward to seeing you next time! "

"Clean room, sufficient breakfast, quiet for sleep, staff was great."

"The front desk staff was amazing and everything was so clean. I wanna go back so bad I wish I would get a coupon or something. I would even go this evening."

"Front desk staff was very helpful, the manager went above and beyond to help me with a mistake that I made on the reservation. Everything worked out perfectly! "

"Room was clean and breakfast was good"

"The breakfaat was average, thou fresh. There was enough street parking nearby, safe."

"Complimentary breakfast was decent, the freebie dinner and drinks was nice too. Very safe feeling area, very nice room. Extremely clean, and the staff was great. One of the better hotel experiences I've had in general."

"Very pleasant place to stay. I enjoyed it."

"Manager and the staff were truly amazing! Will definitely stay there again. "

"We stay here all the time. Never had a problem from anything!"

"Best hotel stay ever! The kickback meals are delicious and saved our family so much money! Adults get 3 free alcoholic beverages per night. There is a soda fountain at breakfast and the kickback. The pool was huge! My kids loved the 2 hot tubs! "