Search Family-Friendly Hotels in Innsbrook

"Very nice hotel"

"Not good "

"Love the theme - "

"The TV and refrigerator in my room weren't working. A call to the front desk initiated a visit from a housekeeping staff person, who had no idea what to do. Maintenance was not available. The room itself was very good, large and clean. Breakfast was very good, with many choices. Front desk staff was friendly, and as helpful as they could be. Would stay again, but check tv and refrigerator before getting settled."

"The rooms are outdated and not very clean at least bedding was clean. There is a lot of upkeep and maintenance the rooms need. We ended up doing the breakfast buffet and the food did not feel fresh it was a waste of money. The staff however was very friendly and helpful. The bar is very nice and again the service is excellent. We also ended up having to move rooms because there was work being done to the pool and there was a very strong paint thinner smell in our room and halls near the elevator. We traveled with our baby so we requested to move rooms. The staff moved us right away to accommodate us. "

"Please - you should stay at The Jefferson Hotel. You really should. It was a great experience - and I say that as an experienced traveler ( IBM, Equifax, and other Road-Warrior ). The King room was massive and well-appointed. The staff - whenever we passed them were attentive and welcoming. Please - treat yourself - stay at Richmond's - The Jefferson Hotel."

"The room was very spacious and equipped with a full size fridge and sink for a family of 4 with kids. Valet was available and were prompt with our vehicle when needed. Our stay was excellent for the weekend."

"The front desk staff were not friendly or helpful. The elevator was broken and the pillows were wore out. The price we paid for one night was not worth the amenities available. "

"The was a toenail in our bed. "