Khách sạn Innsbrook

"I was quite surprised by how clean, and well maintained they keep the rooms and facilities. Not a lot of flair, but clean and comfortable. Better condition than some 5 star rated hotels I’ve stayed in. It’s clear the management here cares and is doing a great job. The evening food and drinks, really is inviting, and a value you don’t often find."

"Very nice hotel"

"Exactly what I needed before an early morning flight. The walk in shower was my favorite part!"

"Clean room, staff, parking area"

"Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing"

"Evtin"

"The room...we upgraded to a superior room ...was very noisy...like no insulation...you could plainly hear people in other rooms talking....NO wifi...you have to PAY...no parking...you have to PAY 35 bucks every day...and no free breakfast....you have to pay for everything and the staff was not helpful....never stay here again"

"The cook at breakfast was Excellent! Great service"

"Easy access from highway. Check in very quick. Staff at front desk courtesy Room very clean Good breakfast"

"Clean room and lobby area. Friendly staff."

"The hotel’s A/C was broken at our check in and we were told it would be back up and running within an hr or two. We had to get ready for my wife’s birthday in a hot room and it caused us to be late to our reservations and threw off our entire evening with our plans. We had to come back from our evening to a humid room and did not get good rest. The A/C was barely working properly the next morning when we had to check out. So overall it wasn’t a pleasant stay. The property did look nice however."

"Good for short stay"

"Very clean."

"When we arrived our shampoo and soap dispensers were empty. The night attendant brought some up but had trouble installing them. I believe the staff took care of them properly the next day. We were charged $50 for "amenities". I asked why. Something was damaged they said. That had nothing to do with us, we didn't install the dispensers."

"Older building but well maintained. We had stayed here previously a few years ago and it seems much nicer now! I am a breakfast person and the breakfast here is EXCELLENT! I will come back and stay here just for the breakfast when I'm in Richmond. This trip was for my son's swim meet, important to have a bathtub, not just a shower, and older facilities usually have tubs (thank goodness). My only trivial complaint is that the air conditioning unit, while it worked just fine for being older, it...

"The front desk lady was awesome. She gave great directions to get our boys uniforms clean. Also the location was great. The boys walked over and I was able to leisurely get there."

"We loved the huge size of the suite. This property was well maintained and the breakfast was delicious. There was plenty of nearby shopping and restaurants. We will definitely stay here again and recommend this property to others."

"The staff were very helpful"

"Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests"