Search Hotels Near John Heinz Refuge Trailhead, Philadelphia

"We don’t get a chance to try out the breakfast because we had to leave beforehand, but the staff were nice. I don’t have any regular coffee in the room for the kurieg and they delivered some to the room."

"MY FAMILY NEED ME TO COME HOME BECAUSE I'm SICKLY AND SHOULD NOT BE BY MYSELF I PAID FOR 3 NIGHTS I ONLY STAYED ONE THEY KEPT MY MONEY."

"The airport shuttle was the best part about the stay. We booked this room a month or two ago (king bed) but got a double full size bed room, and our toilet bowl was missing the seat and seat cover! Holes in the walls, and duct tape held the shower head on. They tried to put us in another room, but it smelled like a dog kennel. The next morning, the elevators didnt work. The fire alarm also went off for about 3 minutes in the middle of the night. We couldn't sleep, use the restroom, and barely showered. The staff DID TRY to help us, but they clearly dont have the resources necessary."

"Was not impressed with DoubleTree. The room was out dated, musty and smelled of mold. We asked to be relocated but the hotel was sold out due to Penn Relay. The staff was pleasant and requested housekeeping to vacuum the carpet. But the smell returned. Buffet breakfast was ok but not much variety if staying multiple days. Next year we will return to Embassy Suites. "

"There was a problem with room heating.( maintaimce man said it affected whole bldg).We requested extra blankets, which helped.( didn't have to sleep in jackets. The maintaince man brought us an electric heater from his office this made a vast difference.We are in our 80"s, so need a bedroom above 64 degrees. Hopefully we will get a reduced rate stay soon. Thanks"

"This is the worst extended stay I've stayed at. Nothing was available when asked, nothing maintained, pictures definitely don't match the current condition. Then, to top it off, was introduced to to bedbugs thanks to this hotel. It's clearly been abused and neglected for some time. Sad experience, glad it wasn't my first extended stay, but it needs love before I'd stay again"

"Everyone was very nice and the room was clean the bed was comfortable and breakfast was enjoyef"

"The room was dirty. The floor was dirty. There were food and crumbs in the sofa bed. No linens in the room for the sofa bed and we had to go to the office twice to get the correct linens. The phone in the room did not work. The room reeked of cigarette smoke, so much so that our clothes smelled like smoke. There was garbage on the sidewalk and overflowing the trash container outside. Breakfast was nothing to brag about. Property was not well maintained at all."

"Horrible just horrible stains all on the toilet ,spiders door damn near open they got a price a wood stick out of it smells horrible just staring unsanitary and also to check in it’s outside you talk to someone through a window it’s just gross"