Search Hotels Near John Heinz Refuge Trails Trailhead, Philadelphia

"MY FAMILY NEED ME TO COME HOME BECAUSE I'm SICKLY AND SHOULD NOT BE BY MYSELF I PAID FOR 3 NIGHTS I ONLY STAYED ONE THEY KEPT MY MONEY."

"Overall the property is nice and mostly clean but there were a few occasions where guests spilled liquids, milk& cereal and the staff was very slow to have it clean. It was a surprise that there is only one washer and one dryer for the entire hotel. Impossible to use unless you spend you’re entire stay watching and waiting for an opportunity."

"The airport shuttle was the best part about the stay. We booked this room a month or two ago (king bed) but got a double full size bed room, and our toilet bowl was missing the seat and seat cover! Holes in the walls, and duct tape held the shower head on. They tried to put us in another room, but it smelled like a dog kennel. The next morning, the elevators didnt work. The fire alarm also went off for about 3 minutes in the middle of the night. We couldn't sleep, use the restroom, and barely showered. The staff DID TRY to help us, but they clearly dont have the resources necessary."

"Was not impressed with DoubleTree. The room was out dated, musty and smelled of mold. We asked to be relocated but the hotel was sold out due to Penn Relay. The staff was pleasant and requested housekeeping to vacuum the carpet. But the smell returned. Buffet breakfast was ok but not much variety if staying multiple days. Next year we will return to Embassy Suites. "

"There was a problem with room heating.( maintaimce man said it affected whole bldg).We requested extra blankets, which helped.( didn't have to sleep in jackets. The maintaince man brought us an electric heater from his office this made a vast difference.We are in our 80"s, so need a bedroom above 64 degrees. Hopefully we will get a reduced rate stay soon. Thanks"

"This is the worst extended stay I've stayed at. Nothing was available when asked, nothing maintained, pictures definitely don't match the current condition. Then, to top it off, was introduced to to bedbugs thanks to this hotel. It's clearly been abused and neglected for some time. Sad experience, glad it wasn't my first extended stay, but it needs love before I'd stay again"

"Clean quiet place, breakfast could be a little better but coffee was great Great staff"

"front desk was great. hotel was old and not clean. check in took so long but the staff was nice "

"Horrible just horrible stains all on the toilet ,spiders door damn near open they got a price a wood stick out of it smells horrible just staring unsanitary and also to check in it’s outside you talk to someone through a window it’s just gross"