Khách sạn Kempsey

"Lovely boutique hotel, rooms were excellent and staff fab. Great location too, short walk to all the shops. Would definitely stay again"

"Love this place. Second time we have stayed, it's a must if you're visiting Cheltenham. We had the Napoli suite"

"Love the Portland Guest House, fantastic location for wide choice of restaurants in the town. The place is always spotless and the staff are so friendly. Entry is now via key box system and breakfast has moved over to Continental only. This still offers a good choice of food and drinks. Defo recommend the place."

"The staff were very helpful and professional, the rooms were comfortable and clean."

"Excellent period hotel with very accomodating staff"

"Lovely Hotel. Car park quite difficult to find at first Evening meal was really nice All staff very helpful Room was lovely "

"Lovely room, warm and comfortable. Staff welcoming "

"The hotel is beautiful, room was so pristine, well thought out and super comfortable. Every single member of staff was polite, friendly and professional. Breakfast was everything you could hope for too. AMAZING! "

"Room was brilliant — clean, spacious, and very comfortable. Staff was so kind and happy."

"Excellent, large room with a large,comfy bed. Excellent breakfast with a large choice served by friendly and cheerful staff. Our children enjoyed the spa facilities."

"Cloe the deputy manager was awesome! We had a medical event & she absolutely owned it! Rang 111 with us, relayed info,organised taxi to ED,showed that extra genuine care by sending us with water and biscuits, made sure the night porter knew we would need access & checked in with us in the morning extending check out without us asking! She did all this with professionalism and respect and led her team to give a seamless friendly & efficient service. Would recommend without hesitation and 5...

"Communication beforehand was excellent with all instructions very clear The apartment and parking were central and easy to access The accommodation was luxurious, clean and well equipped - the bed was amazing. A great stay and the staff we met and liaised with were friendly, smiley and helpful. Would highly recommend and will definitely return. "

"Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good. "

"The guy that is running it was very welcoming and helpful - definitely recommend"

"Enjoyed 2 nights here and love the character of the building and the romantic double room was lovely and warm on what was a very cold evening! Staff really helpful and friendly, easy free parking and in 15 mins we were in town by foot. There’s a lovely rum Bar 5 mins away too (altho a small bar onsite too!) and restaurants within 10 Mins if need. Most 15 mins. I like the fact you don’t have to pay for a cooked breakfast if you don’t want it and just continental. Couple of things i could nit...

"Room was excellent and location perfect for Cheltenham races. Food (breakfast and dinner) and service great. Accommodation very expensive though and pub was very busy that meant our table for dinner was moved in to bar area and two main courses not available. However, we gave this feedback which was dealt with positively "

"Cleanliness and comfort of everything including beds "

"An amazing hotel full of character and very comfortable. Very good service from the staff too. "

"Really comfortable hotel in lovely surroundings Can’t fault it "

"Wonderful location and very friendly and helpful staff. "