Khách sạn Kensworth

"Very close to airport- clean - nice and effective staff"

"I feel bad that I have had to give a mix rating because I feel everything about our stay was going well until I suffered food poisoning. I woke up at 2am in a lot of pain and spent two hours in the bathroom vomiting. Earlier that day I had the king prawns and at dinner I had the flat iron steak. Immediately after my dinner I felt a discomfort but did not think anything of it. When we checked out on 26th May I mentioned this to the receptionist who said there was nothing she could do and I should...

"Good breakfast, shower and bed"

"clean and spacious room ,nicely situated outside the main building"

"We had a delightful night away, all the staff were friendly and professional from arrival to departure. Great selection of drinks at the bar, good selection of food on the menu, clean and quirky bedroom and a quality breakfast. "

"Like - Good Breakfast included Dislike: Very small room with barely enough space to move around. No space to store luggage. Not even a box of Kleenex was provided. No extra toilet paper in the room. I had to go and ask for more, and they only provided one additional roll. Very limited number of towels."

"Small hotel Very friendly Nice and quiet Lovely dining room and gardens"

"This B&B was exceptional. The attention to detail was out of this world. It felt almost like staying in a top class hotel. Everything was laid on and Helen was superb in anticipating everthing I needed. And the breakfast - well - no words to describe how great it was. Again the attention to the smallest detail was fantastic. Will certainly stay here again if I'm in the area. Well Done!"

"Clean room and functional."

"Best service we have ever received from staff. Every single member of staff we encountered at the hotel was incredibly polite, kind and extremely helpful. Mia at the front desk was particularly helpful & super lovely, as was the restaurant manager. We felt so incredibly welcome and well looked after throughout our stay, despite having some issues with our booking through Expedia. The team swiftly and generously resolved these problems, which frankly, were not even their fault. We ordered...

"Convenient location, clean and spacious room."

"Comfortable night’s stay in a standard family room, apart from the sofa bed which wasn’t comfortable our two grandchildren told us. Breakfast was fine."

"Small quaint hotel but no AC in the month of May forced us to leave windows open to the Main Street noise until 2am making isn’t virtually impossible to sleep. They should at least provide fans in each room"

"A pleasant stay in a lovely big room. Very clean in room and comfortable. The communual are looked tatty, particularly the brown carpet which needs replacing. Breakfast was ok but a bit cold."

"A lovely venue in the countryside where we stayed for a music event. Very nice spacious and clean room with a very comfortable bed. Was just missing hangers in the wardrobe. Would have been nice to have EV charging available."

"Great team especially Hannah, who is a customer service extraordinaire. Also excellent food for dinner, breakfast and bar snacks."

"The AC in the conservatory where we held the wedding ceremony and meal was wholly inadequate. It was 27c outside and at least that inside. The main problem was underspecified AC units ( there were only 2 - probably needed 6). There was no roof blinds to shade us from the afternoon sun, so the venue got hotter and hotter. As a result the experience was very uncomfortable - inexcusable really as the Hotel Management must have always know this was a problem in the hot summers from previous years....

"Fantastic"

"Been several years since I last stayed here. It is in a beautiful rural hamlet only 20 mins from Welwyn Garden City. It is a very quaint place to stay that is dog friendly. The staff are also great. I didn’t realise the bar closed at 8pm on a Monday and the menu was very limited for me as a gluten free diner. I had to have dinner between 6 and 7 ish. I ordered the soup that was delicious with GF bread. Then my only choice was ham and chips with eggs that catered to my GF needs. This...

"Hotel for airport convenience only, can’t comment on breakfast as we didn’t have this. Walk to terminal is 10mins but otherwise pokey not particularly clean. Dated and not worth the price, but limited choice for convenience to terminal first thing in the morning"