Khách sạn Kilohana Kai , Waikoloa

"I cannot begin to explain the EXCEPTIONAL service, amenities, accommodations and experience at this resort. We fell in love with Hualalai and will 1000% be returning. I came here with my husband for my 50th birthday and was treated with such kindness. The staff here are above and beyond and honestly, as a frequent Marriott Ambassador Elite traveler, I have to say that Marriott’s higher end brands need to step it up to match the class, ease, and care that Four Seasons has shown us. Look no...

"Very cozy and beautiful veiws of the mountain and Hills."

"Beautiful resort but needs repairs. The tram was broken the majority of the week, the walk to the last building is quite far if packing baggage. Needs more food options with better hours of operation. Room was clean, pools amazing. Took several days to find the ice machine. Overall very happy with our stay."

"It was great! Super clean and very nice. I’d stay there again"

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Huge property with a convenient monorail system that takes you between the different towers, which made getting around easy. The room itself was clean and the staff throughout the property were friendly. The resort didn’t feel overly crowded, which made for a more relaxing stay. Had lunch at the grill. Ordered hamburger and fries. Fries were good. Service was slow, One day the monorail broke down, but the hotel provided alternative transportation to the Palace and Ocean towers, which I...

"Beyond lovely! A spectacular resort."

"Love this hotel "

"The bell men and women were fantastic. The front desk was very helpful. Mahalo."

"Our second time coming because it’s just gorgeous. The Ocean view room is unbeatable and never gets old. We came a couple years ago and will admit the menu at most on site places was better back then, but overall, we love this place and will absolutely be back!"

"Minimal food options here. But they are remodeling one of the restaurants- maybe check before you commit if that is important to you"

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."

"We had the best time"

"What a beautiful place with all of the amenities, including beach equipment! The pool and hot tub were like paradise and the beach is gorgeous, complete with a turtle snoozing on the rocks at sunset. "