Khách sạn Kilohana Kai , Waikoloa

"It was a very spacious room. Great for big families. Laundry machine inside the room. But got disappointed when we found cockroaches at the kitchen. Overall, customer service is excellent!"

"The concierge was totally worthless. The parking was 0.7 mi from our room. The tram was always crowded and never on time every 10 min."

"I have written an extensive review can I attach it somewhere?"

"The research I conducted about this resort and Hapuna Beach far exceeded their reputation. All of the Uber drivers commented on how beautiful the location was. The ambiance was absolutely perfect! I appreciated all the amenities: daily access to beach chairs, umbrellas, snorkeling gear, etc. A daily breakfast buffet with the most delicious variety of foods and with views facing Hapuna Beach. Plus, the refillable water stations and two free canteens were wonderful eco-friendly perks. The free...

"Absolutely loved everything about the Fairmont Gold experience. I would sincerely recommend staying with a Fairmont Gould, as there was an amazing breakfast, great staff, own concierge, nicer floor.. the food options for breakfast or actually a great money saver with really high-quality food versus going to the restaurants. Amazing food options at the hotel, great amenities. Snorkeling in the lagoon with sea turtles and hundreds of tropical fish. Luau on property."

"The staff that checked us in were very nice but it seemed Iike they were d0ing battle with the computer, h0wever in the end , The placement 0f the r00ms they gave us were perfect! thank you As far as amenities I wish there were a few more f00d seIecti0ns right there cI0se by AII and aII it is an amazing pIace t0 have a fun, stress free family vacation We had 4 units and 17 people , from 2 m0nths 0Id t0 sIxtynine and everyne was c0mf0rtabIe and had a great time MahaI0"

"Perfect for our needs"

"amazing resort, extremely family friendly with every amenity you can imagine. the service is top notch, the food is good, and the setting is unbelievable. I will definitely be a guest again and I hope they continue to uphold their current standards."

"Room was good size, door was sticky and a light did not work. It was fixed but stopped a few hours later. Great sunsets from all the restaurants. Spa was a nice experience. Snorkel rent is convenient. Grounds are lovely. Restaurants are expensive and the food is ok but not great. Room service is not available until 7:15 am. Menu says 6:30 but that’s when they start not when you can get food. There is a deli on the grounds that you can go to that opens earlier."