Khách sạn Komae

"I arrived at the hotel at 5am and approached the large red doors to the property. The large windows in the lobby were esthetically pleasing when checking in at the digital counter. The checking was easy using name and confirmation number. Another family was present and struggled to check in and watched my process to aid them as well. Towards the end of my check in process the computer failed to provide my keys but with a quick ring of the bell, a staff member appeared and provided assistance....

"Perfect stay for overnight layover for morning flight. Onsen was great after our long flight and to get adjusted."

"Staff were brilliant and helpful the shuttle buses were also great to get to Kawasaki station or back at the hotel with ease the only thing I say would make it better if the bars stayed open later than certain times but overall a wonderful experience"

"Clean rooms, friendly staff, comfortable bed and good in room amenities"

"The staff was helpful and extremely kind. Front desk helped us with our luggage transfer to Osaka. The room was as small as we expected but clean of course. Location is so convenient as it is steps away from the subway station."

"I’m happy with the great service, amenities, cleanliness and accessibility. All you want to have in a hotel. Can’t find anything negative about the hotel. I highly recommend this hotel if you’re in Tokyo."

"Modern hotel that was spacious enough for our family of four. The lobby and terrace were a beautiful place for a morning coffee and mid day rest. Loved the days where Onigiri Mama was available with her tasty onigiri:) Short walk to Shinjuku-Sanchome station. We frequently used entrance/exit C7 to minimize outdoor walking when it was really hot"

"Stayed overnight and the hotel was amazing, nice, comfortable and the staff was very helpful and friendly ! 10 out of 10 would highly recommend anyone! Also, little food places is a 30 second walk out the front door!"

"The free bottles of water, donuts, alcohol, coffee, pastries and cereal were much appreciated. Rooms are tiny but just enough. Loved the location as it is within walking distance of all that goes going on of Shinjuku. There is a waft of cedar as soon as you walk into the hotel. If you are sensitive then this may not be the place for you."

"Great option beset to the stadium a plus"

"Check in staff was extremely helpful, very attentive, and quick to assist with any matter."

"Beautiful, clean and elegant hotel. The only challenge is the location which requires either to take taxi or walk until train station."

"Very clean. Great location."

"シャトルバスの時、荷物を後ろに積んでもらえて助かりました。 浴室が広くて楽に、快適に使うことができました。"

"Very well managed facility"

"Location is convenient, close to train station and bus station, there’s convenience store next door, few cafes and restaurants nearby. Room size is adequate. Room is clean and well-maintained."

"Hyatt regency Tokyo was amazing. The staff was friendly and very helpful. The rooms were spotless and they they even organized my stuff for me when they clean the room. I left money out everyday and it was sitting there when I would return as well so very trust worthy as well. The breakfast was good everyday. The only thing I didn’t do was get something from the bar but everything else was great!"

"For my first trip to Japan it was an amazing place to stay and was right by everything making the trip easier."