Khách sạn Bờ biển Kona

"I did n to receive the room I booked, and when I questioned it I was told that they do not honor third party booking requests. She then tried to charge me to move to a different room."

"Muy amables todo muy limpio lo recomiendo al 100"

"We went to the Big Island just for a quick stop to hopefully see the volcano eruption (sadly it wasn’t active while we were there) and had minimal expectations of this place… we ended up loving the Big Island which was much quieter than Oahu or Maui and our family absolutely loved the Hilton Waikoloa Village. The place is beautiful and very well manicured. It is large and moving from one place to another on the resort took time, but our kids are college age and that just provided us some much...

"Good stay. Lovely property. Will definitely be back. Thank you!"

"I have been here once before. It’s a lovely property and the staff is great. What is unfortunate is that they changed their food/coffee. They used to have a little coffee bar where you were able to get great drinks such as matcha and they had a great restaurant. They have changed the restaurant and the food is not as great. Also very overpriced for the quality of food you’re getting. It’s better to go off property for food. They did great renovations but we had to call someone to come clean the...

"Pool was pre packed"

"The beach was crowded and open to public. There are homeless people camped at the side of the building near the beach which we didn’t feel safe. Too crowded and loud; there’s no place to relax. There is also additional resort fee which it didn’t make sense as there’s only a small poll; the place is more like a hotel than a resort. The front desk staff were not welcoming; barely a small; just check guests in. This is the worse “resort” place I ever stayed at and I will NEVER EVER going back."

"Check in was slow about 20min with the agent. Didn't get my rooms till 15-30mins after check in time. Mind you check out is 10am. Female at Kona pool bar was rude. And they automatically add tip there for horrible customer service. Kona pool slide was broken the whole time. Only 1 tram was running so service was so slow. We normally love it here but this time was very different. Seems like the employees just dont care anymore. Very disappointing cause prices only increased."

"Absolutely loved my short, two night stay at Mango Sunset. About as pleasant and relaxing as can be. I would recommend to anyone looking for a simple stay at a more than fair price."

"Great place to stay in."

"We stayed in the 1-bedroom oceanfront room, and it was absolutely beautiful. The room was very clean, comfortable, and well maintained. The ocean view was immaculate and made the entire stay even more relaxing and memorable. Waking up to the sound and sight of the ocean every day was amazing. The staff was friendly, and the overall atmosphere of the resort was peaceful and welcoming. I would definitely return to this resort if I visit Hawaii again."

"The view was fantastic!"

"Such a beautiful place to stay! Walking into the hotel and seeing the blue Pacific Ocean right in front of you was breathtaking. The hotel had gorgeous gardens all around the property. We enjoyed the complimentary snorkel equipment on the final day. The room service twice a day will definitely spoil you!"

"In the heart of downtown, lots of restaurants and shops. Right on the beach. Room had everything needed for cooking, AC worked very well"

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"