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"The manager was very kind and friendly. I had a lovely view of the beautiful garden and the lake in the distance. There was a problem with the toilet, but he fixed it right away. I had a hot water shower, my first in Guatemala! Yay! I"

"The room was not only clean, but had a spectacular view and was so comfortable. Staff was so nice and accommodating. One of the best parts about our stay was the included breakfast and the dinner (not included) which was delicious! We thought we’d explore the island more for dinner but ended up eating at El Picnic because it was just that good. Gaby is an amazing hostess and went above and beyond to assist us with whatever we needed as well. Thanks for a great stay that we will always remember!"

""Excellent service and quality""

"This spot was booked for our honeymoon. The lake town is vibrant and full of energy. We loved this establishment because it captured the beauty of the lake while allowing us to enjoy our time away from all the noise. The staff here made us feel fantastic and knowing they have a restaurant on site where all the staff get to know your name was fantastic. We went from town to town after our stay here and I wish we stayed in this hotel for the whole time. "

"This hostel is a great choice in Santa Cruz. It's right in front of the dock so no rolling your suitcase over rocky paths. It's also a 4 minute walk to the party hostel Free Cerveza if you want to get that energy and use their dock, and a 10 minute walk to nice kayaking, paddleboarding and swimming. I stayed in a Private the whole time. The first was Balto and the second was Toliman. Toliman was gorgeous and had a lake view - would be great for a couple. I think I preferred Balto because at...

"Beautiful property, all rooms have amazing lake views. The people are so genuinely friendly and the service is excellent. The only thing is that next time I'll make sure I don't book Christmas Eve and Christmas Day, as options are limited in the area. I'll visit Jenna's Bed and Breakfast before or after. So grateful to the staff for all their help. My mother was looking for a medicinal plant and they helped her find it. Definitely a must stay @"