Tìm Khu căn hộ tại Hồ Lucerne

"Some staff were wonderful, others mediocre at best. Server at the restaurant told us to order everything together then forgot the appetizer. We were charged an extra 16CHF at the end of the stay that wasn't ours but was charged to the room, surely a mistake but their systems are unfortunately very old and they either can't look it up or don't care to, and the server likely didn't confirm at the time that the room was correct. The hotel appears short staffed so it makes sense this happens. I...

"Lovely spot looking over the lake. If you take the bus to Casino, you'll have to carry your luggage up the hill a bit (which is why you get the nice view). No air conditioning though - it was got when we were here."

"Recently updated room. Quiet area. Amazing views."

"Everything we needed was in the room: fridge, bottled water, coffee machine, shower gel, box of tissues. We were very well looked after by all staff. An added bonus was that the hotel is in a quiet area, 20-minutes away from central Lucerne by bus, with a bus stop right outside the hotel, buses every 30 minutes and free with the visitor bus pass. Would definitely stay here whenever we're in Lucerne again."

"Tolle Lage mit in die Jahre gekommenen Zimmern ."

"Horrible and terrible There was bed bug on the room and beds and I reported to staff and manager, but they asked to find and bring to them 😂, even the employee asked me do you have pictures of that ? I showed them my feet that bit with that but manager went to the room and look for bedbug and then they said he didn’t find any , are they crazy??!! Horrible Never ever go there"

"Customer service could be better,"

"Amazing place and locality in Arth. Rooms were super clean and efficient. Breakfast was fantastic and healthy options everywhere. People respect the cleanliness and are very clean."

"This is a lovely hotel. Amazing views of Lake Lucerne and the Alps. Outstanding servicce."

"ホテルのスタッフがとても親切でした。深夜のチェックインに出来、駅にも近くとても便利でした。"

"Quite possibly the nicest hotel I've stayed in, made more so by the attention by the staff, but also the incredible location and views. We were made to feel very welcome, staff were very friendly and to my daughter's delight, the mini bar was included! We had a room with a view of the lake and mountains. It was simply stunning and worth a little extra for that room. We are planning another trip to Switzerland so we can stay at the same hotel."

"Nice hotel for a weekend in Lucerne. Having air conditioning was a welcome bonus"