4/10 - Kém
Michael Wayne
Đi theo nhóm
05/03/2026
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You get what you pay for. This place is budget accommodation at a budget price. The great points are its location. It’s in a great location close to the beach close to shopping close to food. The bad points are the condition in cleanliness of the property. This is an old property and it’s really showing its age and unfortunately the owners of elected to not make up for in any way it’s age. I found the restaurant and bar staff to be exceptional. Customer service was fantastic. The guest services staff particularly reception was poorly lacking. On the second night of my stay, I found my room to be infested with some type of bull ants. There were hundreds of them coming up from the plumbing in the bathroom. I contacted guest services has asked them to come take a look and relocate me. They said that they would get me some spray. There were hundreds of ants around one and a half to 2 cm long crawling all over the floor and furniture in the room. I explained that getting me some spray wasn’t gonna be enough. They just had to relocate me to another room on the property. To which the gentleman said. “ I thought we were friends.” having never met this man before I simply explained we weren’t friends that I was guest in the hotel and I needed a non-infested room. At that point they relocated me. The next day my room key stopped working for some reason and when I went to reception to have it reprogrammed they wanted to charge me a $10 fee to reprogram my room key.
Michael Wayne
Lưu trú 5 đêm vào Tháng 2, 2026
