6/10 - Được
Weibin
Đi cùng gia đình
21/07/2025
The check-in process is smooth. We arrived earlier so we got our luggage stored by a young man. When we tried to get our luggage back, the yang man wasn't there so the gentlemen in his 40 to 50 year old from the reception desk came over to help but he handled my wife's luggage rudely. Instead of bringing the luggage to front of my wife, he pushed the luggage forward from 6 feet away As a result, my wife's luggage with her back pad on top of it felt down heavily. He said sorry for that. Late my wife found out one of her souvenir in her back pad broken.
When taking shower, there isn't mechanism to lift off the draining cap at room 371.
At 11 pm, when I try to boil some water and found out the coffee cattle isn't work, I reported this issue next morning when I checked out.
The staffs are generally kind and polite, and the cleaning of the room is acceptable. The location is good to access Hyde Park.
Weibin
Lưu trú 1 đêm vào Tháng 7, 2025