Is Golden Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Golden Star Hotel?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Golden Star Hotel on 9 Oct 2025 start from 1.289.948 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Golden Star Hotel?

This hotel doesn't offer parking.

What time is check-in at Golden Star Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available.

Where is Golden Star Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mile (2 km). Victoria Underground Station is 8 minutes by foot and Pimlico Underground Station is 10 minutes.

Golden Star Hotel Reviews, Deals & Photos 2025

4/10 Poor

Patrick

2 Oct 2025

Disliked: Property conditions & facilities

Cold

Stayed 1 night in Oct 2025

2/10 Terrible

Lee

20 Jul 2025

Disliked: Staff & service, property conditions & facilities

Booked, walked there but no room available

Stayed 1 night in Jul 2025

2/10 Terrible

Rosane

27 Aug 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Very dirty

Stayed 2 nights in Aug 2025

8/10 Good

Frederick

26 Sep 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room 1 Requires a little finishing off with decor. For some reason the mattress was a little smaller then the bed. Couldn't find the TV remote! The one staff member helped as much as possible even going out and brought a kettle.

Stayed 1 night in Sep 2025

2/10 Terrible

Arianna

14 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The place was so unclean and i have taken pictures. I left the property at 6am as i couldn't wait to leave

Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

1 Sep 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very poor. The rooms; decor and facilities are bad. The toilet and shower facilities were terrible. Staff were nowhere to be seen. I think I was as the only person staying at this property as I didn't see anybody else the 3 days I was there. Do not stay at this place!

Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked one night at the Golden Star. I already knew Victoria was a great area, and since I was on a budget, their price—cheaper than anywhere else—was a big factor. To be honest, I was a little nervous after seeing a few negative reviews, but I couldn’t have been happier with my stay. The staff were polite and helpful, and I even had a nice chat with the owner, who gave me excellent recommendations for places to eat, drink and go out. He’s lived in central London all his life and knows it extremely well. I stayed in Room 5 on the second floor. The room was very clean, the bed was comfortable, towels and soap were provided, and the free Wi-Fi worked well. The shared bathroom was right next to my room, so it felt almost like having a private one. Overall, the hotel offered a great price in a great location, and I’ll definitely be staying there again! Very happy to have stayed

Stayed 1 night in Sep 2025

2/10 Terrible

Adnan

13 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

There was not check in availability No room available but booking and charging accepted. Check in time 12 in night they didn’t open door and refused to give rooom because not available and money not refunded

Stayed 1 night in Jul 2025

2/10 Terrible

Ronald

20 Sep 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I came 11 pm in the hotel which I sent them an email saying I will be late. It turns out that they are fully booked . Imagined I traveled 5 hours from wales plus I have a visitor from Australia . It gave me a headache as I don’t know where to go. The guy offered me a used room and wait for an hour just to clean it. It turns out dirty and bad smell . I need a refund at least for this trouble ! I think this app Expedia or even the hotel itself got the problem. It’s not acceptable !

Stayed 1 night in Sep 2025

6/10 Okay

Anton

27 Jul 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Despite the overall low ratings this hotel has received, I was pleasantly surprised by the friendly and helpful lady who handled the keys. I had to go to a different building to pick them up, which was a bit unexpected, but she made the process quick and smooth. The room was quite basic. The bed was freshly made and the large flat screen TV worked well with a streaming service included, but the cleanliness left a lot to be desired—it felt a bit run-down and not very well maintained. The shared bathroom was very small and cramped. That said, I personally found it fine for my stay, since I spent most of my time out exploring London. The location was a big plus, with great access to public transport and connections around the city. If you're mainly looking for a place to sleep and don’t mind a more worn environment, this place could work—especially on a budget.

Stayed 5 nights in Jul 2025

2/10 Terrible

Odalys

7 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Please, in my opinion, the pictures at the Expedia app, it's completely different. UK inspection passed through,at the time of my vacation, and they're answering for your service.

4/10 Poor

Craig

9 Jul 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty run down below budget hotel

Dirty, run down, uncomfortable, and lacking basic amenities. Not recommended.

Stayed 1 night in Jul 2022

2/10 Terrible

Sidnei

22 Jul 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room - avoid !!!

Horrible to not be rude, I’ve never seen something like this before, dirty and poor condition, never been cleaned. I don’t know how hotels.com accepted property’s like this. Very sad.

Stayed 1 night in Jul 2022

2/10 Terrible

Nicholas

2 Jul 2022

Disliked: Cleanliness, staff & service, room comfort

Worst hotel in London?

The room had only one power socket which needed an extension draped over a sink to use it. TV not working, just a single sheet on the bed, broken window, shower and door. By far the worst place I have ever had to stay

Stayed 4 nights in Jun 2022

2/10 Terrible

William

20 Jul 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE EXPERIENCE

The shower was disgusting and dirty with spiders and cobwebs. The tv wasn’t working & the sink was stopped up. There were no fans or air conditioning. The room is just unusable.

Stayed 1 night in Jul 2022

2/10 Terrible

James

1 Jul 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

This has to be the worse room (cannot call it a hotel) I have ever entered - I have seen better flop houses. The room was dirty beyond belief and when I complained the gentleman stated it was a reasonable hotel. I would certainly not wish anyone to stay here - photos will speak a thousand words!! Not happy to have paid anything for this pleasure, Hotels.com you need to remove them from your website I only remained as I needed to be in London and everything was sold out or crazy prices when I tried to re-book

Ceiling damaged - theme throughout the building unkept and damage everywhere

Beds on arrival (I never used them for fear of not being clean

Carpet (dirty) and coffee making stuff ???

Stayed 2 nights in Jun 2022

2/10 Terrible

Verified traveller

9 Jul 2022

Disliked: Staff & service, property conditions & facilities, room comfort

NEEDS SHUTTING DOWN

Absolutely abysmal! Dirty, health and safety nightmare and public health concern.black mould in the shower, half a shower door missing, toilet flush broken, extension lead over the sink, window smashed and masking taped, curtain hanging off, cigarette burn on the bedsheet. Couldn’t breathe in the room had to go outside and use my asthma pump several times. Owner turned nasty and aggressive when issue were bought up. No inside lock on the door or bathroom door. Hotels.com need to pull this from their site. DO NOT GO!

‘Paint’ on the door (no brown paint in the room poor excuse)

Stayed 3 nights in Jul 2022

4/10 Poor

Declan

18 Jul 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Bare essentials

Much too expensive for what is given. The conditions in the room are extremely basic. The room wasn't cleaned thoroughly at all. The shower worked fine. In the twin room, one bed was really firm and the other very soft. The curtains were hanging on by a thread and let in light all the time. The walls to my room were really thin so that I could hear the person's TV on deep into the night. There isn't a reception, the owner simply takes cash because the card machine was 'broken'. Your details are written down on pieces of paper that are cut into shape. Look, if you/re just looking to have the bare, and I mean VERY bare essentials of a place to rest then stay here but just make sure you're not paying top dollar like I did. Lastly, the man I dealt with staying there was respectful and kind - the money just isn't put back into the property.

Stayed 2 nights in Jul 2022

2/10 Terrible

Emily

2 Oct 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I definitely wont be back

Stayed 1 night in Sep 2025

2/10 Terrible

ERIKO

26 Sep 2025

Disliked: Staff & service, amenities, property conditions & facilities

専用バスルームの部屋で予約したが確保されておらず、共有バスルームの部屋を案内されました。その後の設備やスタッフの対応等も最悪でした。

Stayed 2 nights in Sep 2025

2/10 Terrible

Caterina

18 Sep 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Struttura terribile, si presentava in condizioni igieniche pessime, mi sono ritrovata a dover prenotare un altro albergo nell’immediato per l’indecenza con cui si presentava, fortunatamente l’ho potuto fare perché ci riuscivo economicamente rinunciando ad altro. Mi hanno proposto un altra camera che si presentava peggiore della prima. L’albergatore si è riufiutato di procedere al rimborso a seguito del reclamo fatto su expidia. Dovrebbe vergognarsi e dovrebbero chiudergli la struttura subito visto le condizioni igieniche sanitarie mancanti. Mi hanno rovinato il primo giorno di vacanza 😡

Stayed 4 nights in Sep 2025

6/10 Okay

Manisha

18 Aug 2025

Disliked: Staff & service

Stayed 3 nights in Aug 2025

2/10 Terrible

Venessa

10 Jul 2025

Stayed 2 nights in Jul 2025

2/10 Terrible

Alejandro

28 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Imposible poder comunicarse con el hotel de ninguna de las formas.

Stayed 3 nights in Apr 2025

2/10 Terrible

Oliver

25 Feb 2025

Stayed 1 night in Feb 2025

Golden Star Hotel

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Basic Triple Room with Shared Bathroom

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