2 quầy bar/khu lounge, cocktail bar
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Nhận xét về Great Northern Hotel, a Tribute Portfolio Hotel, London

5 out of 5
Great Northern Hotel, a Tribute Portfolio Hotel, London
King's Cross St Pancras Station, Pancras Road, London, England

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 580/1003 nhận xét" "
Đánh giá 8 - Tốt. 268/1003 nhận xét" "
Đánh giá 6 - Được. 83/1003 nhận xét" "
Đánh giá 4 - Kém. 45/1003 nhận xét" "
Đánh giá 2 - Tồi. 27/1003 nhận xét" "

9,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Gerard, Auckland

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My second visit in a short space of time, and this was definitely the better of the two. While the rooms are generally pretty small they're clean and comfortable and it doesn't take long for this hotel to start to feel like an old friend. The soap dispensers remain maddening though.
Lưu trú 2 đêm vào Tháng 5, 2024
Mez trả lời vào 13/05/2024
Dear Gerard,Thank you for allowing us the opportunity to be of service again.We are glad that you enjoyed most aspects of this stay.We will review the pumps on the toiletries.We look forward to welcoming you back soon.Have a nice day.Best regards,Mez

10/10 - Xuất sắc

Paula, Staunton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front door was difficult to find, but once inside the staff was great. There is just a small sign near the door and we missed it.
Lưu trú 1 đêm vào Tháng 4, 2024
Mez trả lời vào 10/05/2024
Dear Paula,We are delighted to read that you enjoyed your stay with us.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

10/10 - Xuất sắc

Dennis, Worms

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel ist direkt an den Bahnhöfen King's Cross und St.Pancras gelegen und eignet sich perfekt wenn man mit dem Zug nach London angekommen ist. Die Zimmer sind schön eingerichtet und im Haus gibts eine Bar und ein Restaurant. Alles weitere von London ist via Zug, Bus und Tube gut angebunden.
Lưu trú 1 đêm vào Tháng 4, 2024
Mez trả lời vào 29/04/2024
Dear Dennis,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope that you allow us to be of service when you visit London once again.Have a wonderful day.Best regards,Mez

8/10 - Tốt

Kristen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, comfy beds, great staff. We strangely were given a disabled room so our shower had no door so water got everywhere in the bathroom. That was a little strange. And there were several emergency cords in every room you had to be careful to avoid. But being at King’s cross it was super convenient and I would stay there again.
Lưu trú 2 đêm vào Tháng 4, 2024
Mez trả lời vào 25/04/2024
Dear Kristen,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We have made note of your preference for a room with a regular shower cubicle.We hope to welcome you back when you visit London next.Have a lovely day.Best regards,Mez

10/10 - Xuất sắc

Catherine, Bowling Green

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed staying in the hotel. It is actually right next store to the domestic train station, so it was super convenient. And in front of the hotel and train station is a major area, where people sit and pass through. I most enjoyed just watching Londoners. London is so diverse. Impressive!
Lưu trú 1 đêm vào Tháng 4, 2024
Mez trả lời vào 17/04/2024
Dear Catherine,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We are delighted to read that you enjoyed your stay with us. We hope to remain your hotel of choice when you visit this fine city again.Best regards,Mez

6/10 - Được

Daria

Lưu trú 1 đêm vào Tháng 4, 2024
Mez trả lời vào 10/05/2024
Dear Daria,We are delighted to read that you enjoyed your stay with us.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

10/10 - Xuất sắc

Laura

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms are on the small side (not unusual for big city hotels), but the room was lovely. It's a very short walk to Coal Drop Yards (with all the restaurants and shopping) and being next to a transport hub (St. Pancras/King's Cross) means that you can get almost anywhere quickly via Tube or trains of various sorts. Every staff member we interacted with was lovely -- helpful, courteous and charming. This was a wonderful (and wonderfully convenient) place to stay!
Lưu trú 6 đêm vào Tháng 4, 2024
Mez trả lời vào 12/04/2024
Dear Laura,Greetings from the Great Northern Hotel, A Tribute Portfolio Hotel, London!It was a delight to be of service and we hope to welcome you back when you visit our fine city next.Have a wonderful weekend.Best regards,Mez

10/10 - Xuất sắc

Phil

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel if arriving at Kings Cross for a concert in Camden and a 1 night stay. Room was small but fancy. TV didn’t work as a TV which was annoying but did connect to Bluetooth device for some playlist tunes. English breakfast was tremendous in a posh restaurant setting. Apart from TV fault only thing can mark down is terrible Muzak in the bar and restaurant!
Lưu trú 1 đêm vào Tháng 3, 2024
Mez trả lời vào 02/04/2024
Dear Phil,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We sincerely apologise for the tv troubles. Our engineer on site has now fixed it. We have also shared your feedback about the piped music to our food and beverage manager.We hope to be of service once again, when you visit London next.Have a wonderful day.Best regards,Mez

10/10 - Xuất sắc

Michael

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very friendly and clean property, I would recommend staying here.
Lưu trú 2 đêm vào Tháng 3, 2024
Meherzad Davar trả lời vào 22/03/2024
Dear Michael,We are delighted to read that you enjoyed your stay with us and look forward to welcoming you back when you visit London next.Have a lovely weekend.Best regards,Mez

10/10 - Xuất sắc

John, Milton Keynes

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel just a shame room service stopped at 10pm
Lưu trú 1 đêm vào Tháng 2, 2024
Mez Davar trả lời vào 28/02/2024
Dear John,Thank you very much for your email.We are delighted to read that you enjoyed your stay with us .Your feedback is very valuable to us.We hope to welcome you back to the Great Northern Hotel, when you visit London next.Have a nice day.Best regards,Mez

10/10 - Xuất sắc

Michael

Lưu trú 1 đêm vào Tháng 2, 2024
Mez Davar trả lời vào 22/03/2024
Dear Michael.Thank you for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.It is delight to be of service.We hope to welcome you back.Best regards,Mez

10/10 - Xuất sắc

TOMOKO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Mez trả lời vào 19/02/2024
Dear Tomoko,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

8/10 - Tốt

Ngar Sze Alice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Mez trả lời vào 29/01/2024
Dear Ngar Sze Alice,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We value your feedback and look forward to welcoming you once again, when you visit London next.Have a wonderful day.Best regards,Mez

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location
Great location for the Eurostar
Lưu trú 1 đêm vào Tháng 1, 2024
Mez trả lời vào 28/01/2024
Dear Karen,We are delighted to read that you enjoyed your stay with us, and hope to welcome you back to the Great Northern Hotel, A Tribute Portfolio Hotel, when you visit London next.Best regards,Mez

10/10 - Xuất sắc

Pascal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 12, 2023
Mez Davar trả lời vào 03/01/2024
Dear Pascal,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to welcome you back soon.Have a nice day.Best regards,Mez

10/10 - Xuất sắc

Andy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cheeky Get Away
Check in perfect. Welcoming. Easy. We arrived early - and there was no issue in getting our room - or if we wanted to leave our luggage. Breakfast was right up there as well - the staff again - super attentive and couldn't do enough for you.
Lưu trú 2 đêm vào Tháng 12, 2023
mez trả lời vào 30/12/2023
Dear Andy,We are delighted to read that you enjoyed your stay at The Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to remain your hotel of choice when you visit next.Happy New Year.Best regards,Mez

10/10 - Xuất sắc

M A

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Remains a delight
Remains a firm favourite, perfect location for travelling by train and getting around London. The facilities are great and the staff very friendly and organised, really can’t have any complaints. We stayed the week before Christmas so could ´hear’ the sounds of the neighbourhood and parties a little more than usual if that is a factor for you but I would not trade the location for that.
Lưu trú 2 đêm vào Tháng 12, 2023
Mez Davar trả lời vào 25/12/2023
Dear M A,Thank you for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We are delighted to read that you enjoyed your stay and the location of the hotel.We hope to be of service when you visit London next.Merry Christmas!Best regards,Mez

10/10 - Xuất sắc

derek

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
GNH delivers
Excellent location great staff very pleasant experience. Will return
Lưu trú 1 đêm vào Tháng 12, 2023
Mez Davar trả lời vào 25/12/2023
Dear Derek,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.It was a pleasure to have been of service, and we look forward to welcoming you back.Have a Merry Christmas!Best regards,Mez

10/10 - Xuất sắc

Ariana

Mez trả lời vào 19/02/2024
Dear Ariana,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

2/10 - Tồi

COLLEEN

Lưu trú 1 đêm vào Tháng 12, 2023
Mez trả lời vào 12/12/2023
Dear Colleen,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.So that we can make sure that you have a lovely stay when you visit us next, may we request you to please elaborate on our shortcomings?We look forward to heating from you.Best regards,Mez

6/10 - Được

Nic

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Nice room. No hot water. No refund.
No hot water on a Sunday morning when I needed to take a shower. Didn’t offer a refund but just a free breakfast. Also got the handicapped room. I would have preferred a regular one or been asked if I wanted a handicap room.
Lưu trú 1 đêm vào Tháng 12, 2023
Mez trả lời vào 12/12/2023
Dear Nic,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel.We can see that you were upgraded to our Heritage category of rooms. We have made note of your preference for a regular walk in shower, for any future stays.We hope that you allow us to be of service when you visit us next. Have a nice day.Best regards,Mez

10/10 - Xuất sắc

annelies

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 11, 2023
Mez trả lời vào 30/12/2023
Dear Annelies,We are delighted to read that you enjoyed your stay at the Great northern Hotel, A Tribute Portfolio Hotel, London.It was a pleasure to have been of service and we hope to welcome you back on your next visit to London.Best regards,Mez

8/10 - Tốt

Christopher

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
A great lovely old building and hotel with so many great spaces and rooms. The only disappointment was reception staff, first impressions count!! The pantry was also not as advertised.
Lưu trú 1 đêm vào Tháng 11, 2023
Mez trả lời vào 04/12/2023
Dear Christopher,Greetings from the Great Northern Hotel, A Tribute Portfolio Hotel, London.We are very happy to read the you found the building lovely and with many great spaces and rooms.We will use your feedback about our front office team to carry out intensive training.We hope that you allow us to welcome you again.Have a lovely day.Best regards,Mez

10/10 - Xuất sắc

Stephanie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel in a convenient location. Room on the 5th floor was very quiet and the staff were all very friendly.
Lưu trú 1 đêm vào Tháng 11, 2023
Mez trả lời vào 24/11/2023
Dear Stephanie,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London, and we hope to welcome you back soon.Have a wonderful day.Best regards,

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Mez trả lời vào 24/11/2023
Dear Guest,Thank you for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We are delighted to have been of service and hope to welcome you back soon.Have a nice day.Best regards

6/10 - Được

Leslie

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Not ideal for business or couples
The hotel itself is beautiful, clean, and very well located next to the train station. However, the room was very small, too small for a couple with low ceilings. Whilst the description stated that it had a business center it did not. There was no room in the bedroom to work, and the lounge was not ideal as they had no proper space or tables. Not a suitable hotel for business people. They did had a coffee machine in the room which I love, but it didn’t work. They did not offer tea, and there was only two small milks so not enough for more than one drink. Strangely even though we were a couple they only had one biscuit seems a strange place to scrimp on. The soaps and shower gels etc were very good with a lovely smell. The bathroom had a fantastic shower. They offer beautiful bathrobes. I would recommend they look at the towels however as there wasn’t one I could use for my hair. The receptionists were young and inexperienced. They offered a basic level of service. Overall, for the price, I wouldn’t recommend this hotel, especially for business.
Lưu trú 1 đêm vào Tháng 10, 2023
Mez trả lời vào 30/10/2023
Dear Leslie,We hope this finds you well.Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.For your future stays, may we recommend our Heritage and Victorian rooms, which are larger and tastefully appointed.We have made note of your comments, and hope to welcome you when you visit London next.Best regards,Mez

10/10 - Xuất sắc

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Mez trả lời vào 09/10/2023
Dear Keith,We are delighted to read that you have enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.It was a pleasure to have been of service, and we look forward to welcoming you back soon.Best regards,Mez

4/10 - Kém

Jihu

Lưu trú 1 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

D

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
First class hotel,location close to King Cross/Euston Stations.Excellent service from friendly and professional staff.
Lưu trú 1 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Kenneth, Croydon

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked it’s proximity to the train station, unfortunately St. Pancras/Kings Cross attracts some undesirables but as long as you’re not wandering round there in the early hours of the morning it’s manageable
Lưu trú 1 đêm vào Tháng 9, 2023

2/10 - Tồi

Peter

Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Derek

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Anne

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Allison W

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Mez trả lời vào 15/09/2023
Dear Ms. Allison,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

6/10 - Được

John

Lưu trú 4 đêm vào Tháng 9, 2023

8/10 - Tốt

Hank

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dieses Hotel hat einen nostalgischen Charm.Es hebt sich aus der Masse der anderen Londoner Hotels hervor.Die Inneneinrichtung besteht aus Holz-was schon Wärme und Behaglichkeit erzeugt.Top zentral-Kings Cross.Obwohl da,im Zimmer hat man davon nichts gehört.Das gesamte Hotel war sehr ruhig.Wir hatten ein Zimmer mit 1 King Bett.Etwas klein um all unsere Sachen zu verstauen.Aber das Zimmer war trotzdem behaglich.Enziges Manko -Teppich zeigte schon deutliche Gebrauchsspuren.Wir hatten Englisches Frühstück ,d.h. Frühstück à la Carte.Es war sehr gut.Der Frühstücksraum sehr behaglich und die Bedienung ist sehr nett,zuvorkommend gewesen.Fazit-vom Einchecken bis zum Auschecken ist es eine schöne Zeit in diesem Hotel gewesen.
Lưu trú 6 đêm vào Tháng 8, 2023
Mez trả lời vào 01/09/2023
Dear Hank,We are delighted to read that you enjoyed your stay with us.It is a pleasure to have been of service and look forward to welcoming you when you visit London next.Have a lovely weekend.Best regards,Mez

10/10 - Xuất sắc

Hazel

Lưu trú 1 đêm vào Tháng 8, 2023
Mez trả lời vào 30/08/2023
Dear Hazel,We are delighted to read that you enjoyed your stay with us.It has been a pleasure to be of service, and we hope to welcome you back to the Great Northern Hotel when you visit London next.Have a nice day.

10/10 - Xuất sắc

Cheuk Man

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Mez trả lời vào 28/08/2023
Dear Mr. Man,We are delighted to read that you enjoyed your stay with us at the Great Northern Hotel, A Tribute Portfolio Hotel, London.It was our pleasure to be of service and we hope to welcome you back when you visit London next.Have a wonderful day.

8/10 - Tốt

Christina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2023
Mez trả lời vào 21/08/2023
Dear Christina,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope that we continue to remain your property of choice when you visit London next.Have a wonderful day.Best regards,Mez

10/10 - Xuất sắc

Adam

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
During my recent stay at the Great Northern Hotel, I was reminded of the true essence of hospitality. As soon as I stepped into my room, I was met with a delightful fusion of classic charm and contemporary comfort. Waking up to views of the bustling King's Cross St. Pancras set the tone for my London adventures. After a long day of exploring, returning to the plush bed felt like a dream. Breakfast at the on-site restaurant? Simply divine. But what truly made my stay special was the staff. From personalized recommendations to ensuring I had everything I needed, they made me feel right at home. Every time I recall my London trip, memories of the Great Northern Hotel will be front and center. I can't wait to return.
Mez trả lời vào 18/08/2023
Dear Adam,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We have shared your kind words and appreciation with our entire hotel team.We are delighted to read that you enjoyed your stay with us and hope that you allow us to be of service once again soon.Have a wonderful day.Best regards,Mez

2/10 - Tồi

Fergus

Lưu trú 1 đêm vào Tháng 8, 2023
Reservations trả lời vào 16/08/2023
Thank you for your feedback.

10/10 - Xuất sắc

Florent

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2023
Reservations trả lời vào 16/08/2023
Thank you for your feedback.

8/10 - Tốt

Gareth

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 8, 2023
Reservations trả lời vào 16/08/2023
Thank you for your feedback.

8/10 - Tốt

juan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The room size is really tiny regarding the price.
Lưu trú 1 đêm vào Tháng 7, 2023
Mez trả lời vào 12/07/2023
Dear Juan,Thank you for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.May we recommend our Heritage and Victorian rooms, which are larger and tastefully appointed.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

6/10 - Được

Robert

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean but tiny room with precariously low ceiling. Slow wifi and faulty TV. It was very convenient for an early Eurostar with terminal just across the street, but I can't think of any other reason you'd want to stay here.
Lưu trú 1 đêm vào Tháng 7, 2023
Mez trả lời vào 11/07/2023
Dear Robert,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We apologise for the troubles you faced due to the TV and the wifi. I know that our chief engineer has sorted out the issues.We hope that you allow us another opportunity to be of service when you visit London next.Have a nice day.Best regards,Mez

8/10 - Tốt

Peter, Spring

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room layout is odd, with the bathroom providing limited privacy.
Lưu trú 2 đêm vào Tháng 7, 2023
Mez trả lời vào 11/07/2023
Dear Peter,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We will use your feedback to create a better holistic experience for all our guests.We hope that you allow us another chance to be of service when you visit London next.Best regards,Mez

8/10 - Tốt

Simon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Reservations trả lời vào 16/08/2023
Thank you for your feedback

10/10 - Xuất sắc

Jenna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect Location for access to St Pancras. Hotel & staff were excellent! Loved the brownies, etc left for us in the pantry next to our room.
Lưu trú 1 đêm vào Tháng 7, 2023
Mez Davar trả lời vào 03/07/2023
Dear Jenna,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We are delighted to read that you enjoyed the services of the pantry as well as found our staff excellent. This means a lot to our team.We hope to welcome you back when you visit London next.Have a wonderful day.Best regards,Mez

6/10 - Được

Joanna

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great location and lovely stuff. But for the 3 day stay we had Faulty Towers experience starting with them tying to initially put us up in a room for disabled ( with a very basic hospital style bathroom), then safe was not working, restaurant was not open, room service did not have the wines listed on their menu and in fact the reception had no idea what wines were on offer. Safe got fixed but then stopped working the next day and we had to wait for reception to come and open it for us. Then they had to come every time we had to open or close it. We were only informed that there were tea and coffee facilities at the end of the corridor the next day, after calling reception and asking why there was none in the room. When the restaurant opened the next day we went for dinner and waited over 1 hour for the meal to be served. And beware of the "king size bed" . It's UK sizing not international as one would expect from an international chain ( Marriott). The staff were charming and apologetic, offered us free drinks and discount on our meal. I do not regret staying there but it did cause unnecessary stress and disruption to our business trip.
Lưu trú 3 đêm vào Tháng 6, 2023
Mez Davar trả lời vào 23/06/2023
Dear Joanna,Thank you for choosing the Great Northern Hotel, A Tribute Portfolio Hotel, London.We usually get things spot on but realise that we have dropped the ball this time.Please allow us to make thing slightly better by crediting your Marriott Bonvoy account with 5000 points.Also, please do drop us a line whenever you book with us next, and we will go out of our way to make sure that you have a lovely stay with us.We hope to welcome you back soon.Best regards,MezFront Office

10/10 - Xuất sắc

Emily

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect Stay!
This property was perfect for my first stay in London, the location could not be better with the subway and the train station literally just downstairs. There are so many restaurants within walking distance and because there are so many people around it feels very safe even at night. All the staff were very nice and accommodating and were very helpful to any questions I had. I would stay here again in the future and recommend it to any one of my friends & family.
Lưu trú 5 đêm vào Tháng 6, 2023
Mez Davar trả lời vào 27/06/2023
Dear Emily,We are delighted that you chose the Great Northern Hotel, A Tribute Portfolio Hotel for your first visit to London.Your positive feedback means a lot to the team, and we hope to welcome you back soon.Have a wonderful day.Best regards,Mez