Bar (trong khuôn viên)

Nhận xét về NH Collection Madrid Suecia

5 out of 5
NH Collection Madrid Suecia
Marqués de Casa Riera 4, Madrid, Madrid

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 798/1006 nhận xét" "
Đánh giá 8 - Tốt. 142/1006 nhận xét" "
Đánh giá 6 - Được. 46/1006 nhận xét" "
Đánh giá 4 - Kém. 13/1006 nhận xét" "
Đánh giá 2 - Tồi. 7/1006 nhận xét" "

9,6/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Pauline

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Thích: Sạch sẽ
The location was fabulous, the rooms were clean and the hotel bar/restaurant was vibrant. What was not great was the late night clubbing music I could hear from my room and the hotel is listed as a 5 start and while it is decent it is pretty basic to be rated 5 star.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Alfonso Lopez

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy serviciales y atentos. Se disfruta mucho los alimentos y siempre elaborados en el momento
Lưu trú 3 đêm vào Tháng 5, 2024
Alberto del Ser Guest Relations Department trả lời vào 25/05/2024
Estimado Sr. López,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Es un motivo de alegría saber que hemos cumplido con sus expectativas, y que nos haya valorado con una puntuación tan alta. Para nosotros lo más importante es que Uds. se sientan como en casa y con todas las comodidades. Saber que fue así en su caso, nos anima a seguir trabajando en la misma línea.Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

6/10 - Được

Naji

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Staff were extremely friendly & helpful especially Veronica at reception. Hotel is not so clean, room bathroom smells bad, at morning coffee at GF restaurant I got a cockroach in the cup. I’ll never stay at this place again.
Lưu trú 4 đêm vào Tháng 5, 2024
Diego Esteban Guest Relations Department trả lời vào 25/05/2024
Dear Naji,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have experienced.I will pass this comment on to Veronica, which will serve as motivation for her to continue working along the same lines.Your feedback is extremely valuable to us as it helps us identify areas where we can improve. We are dedicated to making the necessary adjustments to prevent similar issues from occurring in the future. We hope for the opportunity to welcome you back and provide you with the exceptional service we strive for.Warm regards,

10/10 - Xuất sắc

Brett

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff service exceptional, well done. Rooftop bar fantastic setting
Lưu trú 2 đêm vào Tháng 5, 2024
Alberto del Ser Guest Relations Department trả lời vào 22/05/2024
Dear Mr. Brett, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

8/10 - Tốt

Ian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was extremely lucky and was upgraded to a junior suite. The hotel is within 10 minutes walk to all the main attractions.
Lưu trú 1 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 22/05/2024
Dear Ian,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

8/10 - Tốt

Kruti

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is friendly
Lưu trú 2 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 21/05/2024
Dear Kruti,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

6/10 - Được

Tonia

i thought the staff was friendly dint like that i paid $700 for 2 nights and breakfast wasnt included! how much do you have to spend to get breakfast? very disappointed 😞
Lưu trú 2 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 21/05/2024
Dear Tonia,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations.We hope for the opportunity to welcome you back and provide you with the exceptional service we strive for.Warm regards,

8/10 - Tốt

Andres

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un buen hotel, un poco alto el costo beneficio pero esta bien
Lưu trú 1 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 21/05/2024
Estimado Andres,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y que nuestro equipo pudo contribuir a hacer su estancia memorable.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Reciba un afectuoso saludo.

10/10 - Xuất sắc

Anthony Scott, Wilmington

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was excellent and location provided easy access to all the major attractions. Special thank you to the front desk staff as they were very helpful and pleasant.
Lưu trú 4 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 17/05/2024
Dear Anthony,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 - Xuất sắc

Stephen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Staff
Lưu trú 1 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 17/05/2024
Dear Stephen,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Nurhadijono, New York

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 21/05/2024
Dear nurhadijono,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

william, Monterey

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was excellent service, excellent excellent breakfast it’s worth twice the value, the staff was excellent, including housekeeping. I would strongly recommend the junior suites. They’re very roomy and beautiful. The breakfast was absolutely amazing for the price.Abdul And his coworkers were superb extremely professional very kind. In owning four seasons, hotel residences, I can assure you my standards are very, very high and the entire staff. There were excellent Javier at the front desk. Along with his coworkers were superb. Special note goes out to the.bell guys Who handles your luggage and taxi related services? These guys were all excellent excellent. I have never seen something equal to what I received at my four properties but this particular hotel matched it. The superb very safe. There are two minor issues. They need to work on I would suggest they put a sign coming in the front door because the receptionist is up the steps, otherwise it looks like it’s just a restaurant. Maybe put a nice sign down there saying for receptionist hotel go up the steps. The second recommendation would be room service in the evening we attempted to order room service was extremely difficult with my friend speaking limited Spanish. I would recommend the front desk since they speak. English take the order and communicates it with the evening room service restaurant personnel , we felt rushed And since this is a international hotel, English covers different nationalities.
Lưu trú 5 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 17/05/2024
Dear William,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

charles

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I knew it was a special property from the start. We pulled up to Valet parking and the valet asked when we were leaving. He said the valet was $40 Euro but street parking was free until 8am the next day. He said we could pay the meter now and for $3.70 we could park to 11am the next day. He jumped in the back of the car and showed us where to park. That is the service at this hotel. He offered my wife a coffee. I tipped him $20 and he deserved it. Very high end property. Room was fantastic and bed super comfortable. They had slippers for us. Awesome shower. Room was large but we had an upgrade. Rooftop was nice but after one drink we went to a better one a couple doors down. It was $5.50 but amazing. The location of this hotel is perfect.
Lưu trú 1 đêm vào Tháng 5, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 17/05/2024
Dear Charles,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 - Xuất sắc

Raul

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Su personal y ubicación
Lưu trú 2 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 13/05/2024
Estimado Raul,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

10/10 - Xuất sắc

Jennifer, Scottsdale

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was great, clean and friendly staff
Lưu trú 3 đêm vào Tháng 5, 2024
Alberto del Ser Guest Relations Department trả lời vào 13/05/2024
Dear Jennifer,I would like to thank you for your kind words regarding your stay.We hope to see you again soon.Kind regards,

10/10 - Xuất sắc

Luis, Weston

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 5, 2024
Alberto del Ser Guest Relations Department trả lời vào 12/05/2024
Estimado Luis,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

10/10 - Xuất sắc

Sheila

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Excellent location and helpfull staff
Lưu trú 4 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 12/05/2024
Dear Sheila, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

ENRICO

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to famous landmark like the Retiro park, my favorite, the museumsss, most exciting cathedralsss train station and a little away from crowded busy street, it is a kind a modern Hollywood hideaway streeet in the heart of madrid this Hotel located was. Love it and will sure come back stay here again in 2 years or less.
Lưu trú 9 đêm vào Tháng 4, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 06/05/2024
Dear Enrico,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Barbara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Superbly situated in the heart of the city, it puts everything you want to see (museums, royal palace, tapas, theater) within reach. Gorgeous room. Pricey breakfast (we ate elsewhere) and no pool or tissues. Otherwise delightful.
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

HIROAKI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 1 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 01/05/2024
Dear Hiroaki, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

Florian

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exzellente Hilfe für diverse Fragen durch die zuvorkommenden Rezeptionsmitarbeiter.
Lưu trú 4 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 05/05/2024
Dear Florian, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

Freya, KIRKLAND

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This a great hotel in a really good location. Very walkable to all the great areas and places to visit in Madrid and at the same time on a slightly quieter street. The hotel has a really nice vibe to it. Clean rooms with comfy beds. Helpful staff. Amazing rooftop bar too.
Lưu trú 2 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 30/04/2024
Dear Freya,Thank you so much for taking the time to share your positive experience. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Ariadna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best hotels I stayed. Great services, staff and rooms
Lưu trú 7 đêm vào Tháng 4, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 25/04/2024
Dear Ariadna,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Shelley

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved pretty much everything about the hotel. We looked terribly out of place (we are well into our 70’s) but were never made to feel that way. The staff are all lovely and very helpful. A shout out to Concierge Veronica for exceptional service! Lots of youthful energy. Our stay was a delight.
Lưu trú 13 đêm vào Tháng 4, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 25/04/2024
Dear Shelley,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 - Xuất sắc

Ian Michael, Reading

Lưu trú 3 đêm vào Tháng 3, 2024
Alberto del Ser Guest Relations Department trả lời vào 12/05/2024
Dear Ian Michael, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 25/04/2024
Dear Richard,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 - Xuất sắc

Ramine

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 12/05/2024
Dear Ramine, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

Elyse

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff really went above and beyond after I made a mistake in my booking.
Lưu trú 3 đêm vào Tháng 4, 2024
Diego Esteban Guest Relations Department trả lời vào 18/04/2024
Dear Elyse,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

8/10 - Tốt

Stéphane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 25/04/2024
Dear Stèphane,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 - Xuất sắc

ramy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the property was really good. The rooftop is great. p
Lưu trú 2 đêm vào Tháng 4, 2024
Diego Esteban Guest Relations Department trả lời vào 18/04/2024
Dear Ramy,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 - Xuất sắc

David, Linden

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was amazing: stuff, food, location
Lưu trú 2 đêm vào Tháng 4, 2024
Diego Esteban Guest Relations Department trả lời vào 18/04/2024
Dear David,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Pablo, houston

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location. Freindly staff. Nice bathroom. good matress.
Lưu trú 2 đêm vào Tháng 4, 2024
Verónica Moreno. Guest Relations Department trả lời vào 13/04/2024
Dear Pablo,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Kind regards,

10/10 - Xuất sắc

Marco Antonio

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Thích: Sạch sẽ
Todo muy bien!
Lưu trú 2 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 11/04/2024
Estimado Marco Antonio, Gracias por tomarse el tiempo de dejarnos un comentario y una reseña acerca de su estancia. Nos complace saber que disfrutó su tiempo con nosotros. Esperamos verlo de regreso pronto,

10/10 - Xuất sắc

Matthew

Lưu trú 2 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 30/04/2024
Dear Matthew,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

John

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfortable and well located.
Lưu trú 4 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 11/04/2024
Dear John, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

Taly, charlotte

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unbeatable location and great service from everyone, from Rubens, the director, to all the staff.
Lưu trú 5 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 11/04/2024
Dear Taly, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 - Xuất sắc

Sabrina

Lưu trú 3 đêm vào Tháng 4, 2024
Alberto del Ser Guest Relations Department trả lời vào 30/04/2024
Dear Sabrina,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Ajalihu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome experience
Lưu trú 1 đêm vào Tháng 4, 2024
Diego Esteban Guest Relations Department trả lời vào 07/04/2024
Dear Ajalihu,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 - Xuất sắc

KARLA

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente hotel; con todos los servicios, habitaciones hermosas y grandes . Gracias!
Lưu trú 2 đêm vào Tháng 3, 2024
Diego Esteban Guest Relations Department trả lời vào 07/04/2024
Estimada Karla,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y que nuestro equipo pudo contribuir a hacer su estancia memorable.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Reciba un afectuoso saludo.

10/10 - Xuất sắc

FLOR

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Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente el servicio, amabilidad e instalaciones del hotel.
Lưu trú 2 đêm vào Tháng 3, 2024
Diego Esteban Guest Relations Department trả lời vào 07/04/2024
Estimado Flor,Nos gustaría expresar nuestro más sincero agradecimiento por su amable comentario acerca de su estancia en nuestro hotel. Es un verdadero placer saber que su experiencia con nosotros fue positiva y que nuestro equipo contribuyó a hacer de su estancia una experiencia memorable.Valoramos enormemente sus palabras y su tiempo para compartir su opinión. Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano y seguir superando sus expectativas.Un afectuoso saludo.

10/10 - Xuất sắc

meira

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was very comfortable, quiet and very clean. The staff was extremely friendly, helpful and polite (front desk, concierge, and room staff). I loved the breakfast buffet! excellent central location. One comment to improve: the room was a bit dark, and so was the lobby - it was hard to find a suitable place to read (other than the bed lamps which was great).
Lưu trú 5 đêm vào Tháng 3, 2024
Diego Esteban Guest Relations Department trả lời vào 07/04/2024
Dear Meira,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 - Xuất sắc

Jessica, Albuquerque

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property. The breakfast was exceptional, and the “bar clandestino” was the highlight of our trip. It can’t be missed!
Lưu trú 1 đêm vào Tháng 3, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 25/04/2024
Dear Jessica,I would like to thank you for the time that you have spent in giving us your opinion about our Hotel, it is a pleasure to hear such a kind review.At the NH Collection Suecia our main goal is to provide our guests with memorable experiences and your comments help us to succeed.It is a pleasure to know that you found our team very friendly and that you liked our gastronomy. We hope to welcome you back on your next trip to Madrid.Best regards,

8/10 - Tốt

Jean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 25/04/2024
Dear Jean,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 - Xuất sắc

EMILIO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Can't go wrong with NH. Great location, cool rooms, and a busy lobby with lots of things going on. Beds could be a bit bigger, but other than that, no complains!
Lưu trú 2 đêm vào Tháng 3, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 03/04/2024
Dear Emilio,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 - Xuất sắc

Katrin

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel, great location, would recommend.
Lưu trú 4 đêm vào Tháng 3, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 03/04/2024
Dear Katrin,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Valeria

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel and restaurant, very friendly and helpful staff. I totally recommend this hotel.
Lưu trú 6 đêm vào Tháng 3, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 01/04/2024
Dear Valeria,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

ana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location very convenience , safe and quite
Lưu trú 2 đêm vào Tháng 3, 2024
Diego Esteban Guest Relations Department trả lời vào 30/03/2024
Dear Ana,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Tomás

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything
Lưu trú 2 đêm vào Tháng 3, 2024
Rocío Sánchez Carmona Guest Relations Manager trả lời vào 27/03/2024
Dear Tomás,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y que nuestro equipo pudo contribuir a hacer su estancia memorable.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Reciba un afectuoso saludo.

10/10 - Xuất sắc

Shailendra, Chicago

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location. Some construction in the neighborhood. Traffic can get bad so allow enough time to get to the airport or the train station.
Lưu trú 3 đêm vào Tháng 3, 2024
Diego Esteban Guest Relations Department trả lời vào 23/03/2024
Dear Shailendra,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Hernan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
el servicio en el restaurante no fue el mejor, el resto fue exelente
Lưu trú 9 đêm vào Tháng 3, 2024
Diego Esteban Guest Relations Department trả lời vào 17/03/2024
Estimado Hernan,Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro hotel, aunque lamentamos profundamente que su experiencia en el restaurante no haya sido satisfactoria.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Un afectuoso saludo,