Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when youā€™re signed in
Sign in
Sign up, itā€™s free
Feedback

Oriente Palace Apartments

3.0 star property
Hotel with a 24-hour front desk, steps from Royal Palace of Madrid

Choose dates to view prices

Oriente Palace Apartments puts guests in the heart of the city near Plaza Mayor. The property offers WiFi connectivity throughout, with a 24-hour front desk staffed by multilingual team members who provide tour assistance to help visitors explore the surroundings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, Balcony

Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, individually decorated

Apartment

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, individually decorated

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, individually decorated

Superior Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, City View

Twin Room, City View | Premium bedding, in-room safe, individually decorated

Twin Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, City View

Premium bedding, in-room safe, individually decorated

Studio, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Reception

Novotel Madrid Campo de las Naciones

Barajas
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 539 reviews
The price is 3.674.083Ā ā‚«
4.041.491Ā ā‚« total
includes taxes & fees
22 Nov - 23 Nov
Novotel Madrid Campo de las Naciones
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle Lepanto 6, Madrid, madrid, 28013

What's nearby

  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • Gran Via - 6 min walk - 0.6 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Prado Museum - 4 min drive - 1.8 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas) - 27 min drive

Restaurants

  • ā€ŖCafĆ© de Oriente - ā€¬1 min walk
  • ā€ŖLa Paradita Tapas Bar - ā€¬1 min walk
  • ā€ŖCafĆ© de los Austrias - ā€¬4 min walk
  • ā€ŖLa Lonja del Mar - ā€¬1 min walk
  • ā€ŖLa BotillerĆ­a del CafĆ© de Oriente - ā€¬1 min walk

About this property

Oriente Palace Apartments

Hotel near Royal Palace of Madrid
A short walk from Plaza Mayor and Puerta del Sol, Oriente Palace Apartments has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), multilingual staff and a front desk safe
  • Tour/ticket information, a 24-hour front desk and a lift
  • Luggage storage and smoke-free property
Room features
All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Fridges, heating and daily housekeeping

Similar properties

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Alhambra Suites

  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
8.4 out of 10, Very good, 770 reviews
The price is 2.904.568Ā ā‚«
3.195.177Ā ā‚« total
includes taxes & fees
24 Nov - 25 Nov
Alhambra Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 32 per day)

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 23 December and 25 December.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 32.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

Is Oriente Palace Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oriente Palace Apartments?

Self-parking is available for EUR 32.00 per day.

What time is check-in at Oriente Palace Apartments?

Check-in start time: 2:00 PM; check-in end time: 1:30 PM. Late check-in is available during limited hours.

What time is check-out at Oriente Palace Apartments?

Checkout is at noon.

Where is Oriente Palace Apartments located?

Located in Madrid Centro, this hotel is steps away from Plaza de EspaƱa - Princesa and Royal Palace of Madrid. Gran Via and Plaza Mayor are also within 10 minutes. Opera Station is only a 3-minute walk and Santo Domingo Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Oriente Palace Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 89 reviews
Rating 8 - Good. 15 out of 89 reviews
Rating 6 - Okay. 4 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Stayed 2 nights in Feb 2023

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Stayed 2 nights in Nov 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they donā€™t have laundry service but just 5 minutes walk thereā€™s a laundromat close to the hotel. The staff is so friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

MarieAndree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TrĆØs trĆØs bel hĆ“tel, en plein centre-ville Accueil chaleureux et serviable Recommandons fortement
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locationā€¦centrally located.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Stayed 3 nights in Jan 2025

6/10 Okay

Iris D

Disliked: Cleanliness, property conditions & facilities

DecepciĆ³n por la caĆ­da en la calidad

Mi experiencia con este hotel fue decepcionante. La primera vez que me hospedĆ©, estaba mejor cuidado y era mĆ”s interesante, aunque la atenciĆ³n siempre dejĆ³ mucho que desear. En aquella ocasiĆ³n, justificaron la falta de servicio de equipaje diciendo que el hotel era familiar y durante la Navidad cerraban todo, sin ofrecer un lugar para guardar las pertenencias; los huĆ©spedes simplemente tenĆ­an que salir. No sĆ© si esa polĆ­tica cambiĆ³, pero la recepciĆ³n sigue siendo extremadamente frĆ­a. AdemĆ”s, el suelo hace un ruido insoportable al caminar. Si no estĆ”s en el Ćŗltimo piso, probablemente te molestarĆ” mucho el sonido fuerte y constante de las personas caminando. No es culpa de los otros huĆ©spedes: las tablas realmente crujen demasiado. En la habitaciĆ³n, la ducha tenĆ­a un ligero olor a alcantarilla, y el desagĆ¼e estaba obstruido. El colchĆ³n es excelente, pero las almohadas son terribles. Las toallas son mediocres, nada destacable. Otro problema fue la llave que proporcionan para entrar al hotel por la noche, cuando no hay recepciĆ³n. Simplemente no abrĆ­a la puerta, y solo logramos entrar porque llegaron otros clientes con una llave que sĆ­ funcionaba. Al dĆ­a siguiente, la recepciĆ³n informĆ³ que hay un ā€œtrucoā€ para abrirla, pero no explicaron cuĆ”l. Por otro lado, el hotel ofrece un servicio de taxi al aeropuerto por 33ā‚¬, lo cual es prĆ”ctico y mĆ”s barato que Uber. La ubicaciĆ³n tambiĆ©n es excelente. Sin embargo, dada la caĆ­da en la calidad, no tengo intenciĆ³n de hospedarme nuevamente
Stayed 1 night in Nov 2024

8/10 Good

Tatianna

Liked: Property conditions & facilities
The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Stayed 1 night in Nov 2024

6/10 Okay

Nathan

Liked: Staff & service
Large apartment and excellent location. The apartment didnā€™t have a dishwasher but did have a clothes washer. Didnā€™t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Stayed 6 nights in Oct 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Issy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo!

La entrada te decepciona un poco muy chica la puerta como cada, pero el hotel es muy bueno, excelente te ubicaciĆ³n, sin ruido, personal amable, camas cĆ³modas.. si lo recomiendo.. ubicaciĆ³n perfecta!
Stayed 5 nights in May 2024

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Amazing location in the center of most attractions!
Stayed 3 nights in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from Palace. There are many many eateryā€™s close.
Stayed 3 nights in Apr 2024

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bueno
Stayed 1 night in Feb 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Stayed 2 nights in Jan 2024

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities
I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Stayed 4 nights in Mar 2023

4/10 Poor

Juan Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy
Stayed 2 nights in Oct 2022

2/10 Terrible

Nana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez les puces et l'urine...

Hotel dĆ©plorable ! Fuyez! DerriĆØre les apparences chics se cache une belle arnaque! L'annonce parlait d'un parking, mais il n'y en a pas! Chambre sans insonorisation, on entend les pas, les rires, et bien d'autres choses encore. Notre entrĆ©e n'est pas celle des artistes mais plutĆ“t celle de service! La grande porte sur la place est sans doute rĆ©servĆ©e aux notables... Quant a nous, nous avons eu droit Ć  la porte dĆ©robĆ©e sur la rue adjacente avec 3 clĆ©s, un sacrĆ© tour de main pour l'ouvrir, et beaucoup de patience! Une fois passĆ©e cette premiĆØre Ć©preuve, pas de rĆ©ception, pas de cafĆ©tĆ©ria dans notre partie de l'hĆ“tel. Une chambre jolie en apparence , qui cache un personnel malhonnĆŖte, et des Ć©quipements vetustes... Le paumeau de douche plein de calcaire Ć©clabousse tout, le portant ne tient pas, les wc sentent, la douche vous offre la possibilitĆ© de savoir de quelle couleur sont les cheveux des clients prĆ©cĆ©dents (si ce sont bien des cheveux), et sans doute ceux encore avant! Tout comme le lit d'ailleurs! Il est petit et dur comme du bĆ©ton, et vous trouverez un peu de compagnie dedans, plutĆ“t cool si vous aimez les puces! Le plafond fui et ponctue vos nuits de "plocs plocs", mais rassurez-vous, si vous comptiez faire une reclamation au personnel apres tout ca, parce que c'est litteralement la goutte de trop, il fera mine de vouloir vous aider, avant de vous rĆ©pondre : "there's nothing i can do for you!" Voila voila! Bon sejour a Madrid, fuyez cet hotel!
Stayed 1 night in Jul 2020

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, amazing location

My wife and I really enjoyed the Apartment and the staff were very accommodating. We found the apartment very spacious get everything we needed. The staff were very helpful and the location is amazing. Would highly recommend staying there
Stayed 4 nights in Feb 2020

10/10 Excellent

inyeya, seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful apartment and perfect location. I love it.
Stayed 2 nights in Feb 2020

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing location with palace view

Location is superb, very lovely interior with old European antique touch. Room with low wooden ceiling with windows are very unique. Good facility at the open kitchen area, make me feel like home. Just except one thing, the heating turns on automatically at midnight without been told. Other than this, everything is perfect!
Stayed 2 nights in Feb 2020