Khách sạn Mancetter

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"A basic but clean room, ideal for the purpose of getting an early morning flight or arriving back into Birmingham after the last train. Bed sheets didn’t quite fit the bed but were clean. Hotel bar / food area was rammed, maybe an oversight on the hotel designers part, more than adequate for most hotels but reflective of the lack of other amenities. I went to the airport and got on a train to resorts world for dinner. Overall though I would definitely use this hotel again and can highly...

"Great hotel with perfect surroundings. The staff are polite and welcoming with great customer service. Fresh and excellent breakfast 🍳 Will highly recommend "

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"I had no breakfast but liked the car park "

"Great b&b ! V comfy room, delicious breakfast and v handy location "

"Lovely and warm staff. "

"We had a really lovely stay at this hotel. From the moment we arrived, the staff were incredibly friendly and attentive, always happy to help and made us feel genuinely welcome. The room was comfortable, spotless, and wonderfully quiet—perfect for a relaxing night’s sleep. It’s clear that a lot of care goes into creating a peaceful and enjoyable environment for guests. Overall, a very nice stay, and I wouldn’t hesitate to return. Highly recommended! "

"We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa. "

"Dinner was great 😊 "

"Lovely hotel"

"Loved our stay here! Cosy cabin, was clean with only slight signs of wear. Lovely open remote space to sit out in the morning, onsite restaurant and bar was lovely with quirky decorations. 100% will be our go to when travelling from now on!"

"Breakfast was very good but crowded and noisy the day we stayed, as there had been an event on. The bar/restaurant food was excellent. "

"Property very tired . Staff were friendly and very pleasant. Spa area not dirty but felt grubby . "

"Don’t know"

"The rooms made the stay special. Everything you need provided , from a hairdryer to an iron and ironing board . "