Search Pet-Friendly Hotels in Middleburg Heights

"Clean rooms and helpful staff."

"There are shops inside and a bar with food. "

"Our room was not properly cleaned. There was a cracker on the floor. Hair on the floor and in the sink of the bathroom. Debris on the floor. Dirt and marks all around the bed skirt. Hand/finger marks all over the closet doors. Spilt substance on the wall where the bathroom door slides. The bathroom smelled really bad. They gave us a new room… It smelled a lot better (like new carpet) HOWEVER, debris all over the carpet. I mean a ball of weave hair, actual pieces of garbage like plastic and a plug cap. A TOENAIL IN THE SHOWER. Marks on the mirror from a spill or splash of something. Hands prints all over the glass window. DUST built up on the ledge by desk. We were more comfortable in that room and decided to stay put. But it is clear the cleaning service is not doing their job. Too many obvious standard things missed. I was really disappointed and frustrated that a clean room didn’t seem possible. I’m not looking for perfect but a thorough vacuum and wipe down should be guaranteed. The staff was very kind and noted the both room conditions. I would not stay there again, nor would I consider another Westin hotel "

"Parking wasn’t the greatest but the Hotel was clean and staff were friendly."

"The water was cold and BROWN room was disgusting and when I called front desk they said get over it basically"

"Beautiful adaptive reuse that preserves the original architecture of the building. Valet parking is always easy and friendly. Breakfast and evening kickback are always well stocked and well staffed. They make fresh pancakes on a griddle at breakfast and the eggs were real and not rehydrated! The staff is always walking around offering to get you anything and clear off any used dishes. Awesome location in downtown. "

"The floors were soft and noticeably rotten and floor coverings were discolored and frayed. Water ran for fifteen minutes and didn’t get hot. Windows that opened had no screens and drapes were torn. Nice layout but very outdated for the incidentals hold of $100. "

"I had no idea how to contact the shuttle. There was no number to call on the hotel. I kept calling the hotel itself but the line was either busy or it would just keep ringing. It wasn't until I had to google "Comfort Inn shuttle" that I was able to locate a completely different number, that I finally contacted the shuttle. The room itself, had greasy/oily handmarks on the bed headboard. One of the drawers was broken in the room. And the sink faucet came off the first time I used it. I did let management know that it was broken, so I wouldn't be charged for it, but every time I went to turn it on, I had to hold the base, and move the faucet at the same time so the entire thing wound't actually come off. Overall, the place looked like it needed some decent cleaning done. "

"fine"