"This hotel provided incorrect information to us as clients.
We booked a one-bedroom suite with a living room (June 5th to June 6th two nights), which was confirmed with a photo. Unfortunately, there was no living room when we checked in.
I spoke to the manager, Chip and was told he would take care of everything. However, I have not received any response.
When I showed the photo to the manager, and been told that Expedia made a mistake by using the wrong photo to confirm the booking."
"This hotel provided incorrect information to us as clients.
We booked a one-bedroom suite with a living room (June 5th to June 6th two nights), which was confirmed with a photo. Unfortunately, there was no living room when we checked in.
I spoke to the manager, Chip and was told he would take care of everything. However, I have not received any response.
When I showed the photo to the manager, and been told that Expedia made a mistake by using the wrong photo to confirm the booking."
Eric