Search Hotels Near Mount Sinai West, New York

"1. AC Broken 2. The key card did not work, had to go downstairs 3x to get it fixed and the staff had a nonchalant attitude. 3. No outlets in the room, the only available outlet in the room was in bathroom, the 2 outlets in the room was filled with lamps and tv. 4. Smoking hot in room, the air conditioning unit the knobs were broken. Had to use my cellphone to call downstairs and no one at the front desk answered when I called at 11:47pm. 5. Very outdated Will never stay again."

"The property is nice and pristine from the first moment you arrive to the hotel. The staff is very friendly. We even got a recommendation to a Thai restaurant from a lady that works at the front desk of the restaurant at the hotel. Very nice atmosphere. "

"Awesome location great hotel for times square"

"This hotel and everything about it from the time you walk in until checkout was 100%! First class service and amenities. We really enjoyed our stay and slept like babies at night. Shower was good pressure too which is rare to find. I will definitely stay here again."

"Would definitely stay again, great location. "

"Very nice "

"staff was super friendly and the room was well kept throughout our stay."

"There was no coffee pot, mini fridge or microwave option in our room. When we requested additional towels, we were charged for this service and I was not aware of these fees. Hotel room was ok but outdated, bathroom was entirely too small. "

"The staff was very friendly and accommodating. Hotel and rooms clean. Very minimal, just necessities. Lobby was good to hang out in, bar was good. Not enough signage about evebts in Lobby with clear times. Incredible location. Close to everything. "