Khách sạn National Park

"Clean room"

"Staff were very friendly and helpful"

"When I walked into the hotel, I was not greeted by the front desk man. He looked at me and shouted, “identification!”. I tried to smile at him and engage him, but he was having none of it. I asked him a question and he spoke into his earpiece and barely acknowledged me. It was a very rude way to welcome someone to the “city of brotherly love!” I think the Doubletree needs to get a different front desk guy! He’s not a friendly person who should be their first point of contact! To top it all off,...

"I didn't enjoy my stay at this hotel and wouldn't return. As soon as I entered my room and turned on the bathroom sink, I noticed it was stopped up and wouldn't drain. I immediately called the front desk to report it and no one answered. After calling a few times, I finally got someone and they sent maintenance up. He "fixed" the sink, but later on that night the same thing happened. While taking a shower, the bathtub also stopped up and filled with water. Clearly there was a plumbing issue. The...

"I stayed for four days and no one came to clean the room. On the third day, I called several time to front desk, they told me the room will be cleaned until later in the day when I called and they said those cleaning are gone. The same thing was done to my friend that we lodged together in the same hotel. All the trash, towel etc were left dirty in the room for four days."

"Everything was right there, walking distance at your fingertips. The service was over the top. I can't wait to go"

"The room was clean and comfortable. Breakfast was nice and had lots of options."

"The cheapest room in this hotel was better than most of the hotels I have ever stayed"