Khách sạn Newlands Valley

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"Amazing views and walks around the hotel. Basic room in need of modernisation. Beds were very comfortable. No curtains or blinds on the window! Toilet was broken on arrival but was fixed within the hour and offered a drink on the house which is nice. Staff very helpful and friendly. You can see the property is undergoing some work so understandable."

"Lovely two-night stay - made the more so by attentive staff and excellent cuisine. Thank you."

"Rooms were clean but dated. Breakfast was great. Bed a little lumpy"

"We stayed only 1 overnight on the way down from scotland. We could see lot of people staying for visiting the lakes. The hotel is in a very nice location. They are also pet friendly and they provided us a towel and a bowl for the dog. We highly recommend both breakfast and set menù dinner which was very nice. Room was clean and bathroom looked recently renewed."

"The staff were great - friendly and welcoming. The room was on the small side but we were only there for one night, and it was clean and comfortable (and the view of the hills was lovely). There was a large fan provided, which was very welcome given the heatwave that was taking place that week, We ate in the restaurant and the food was excellent. A perfect place for an overnight in the Lakes."

"Staff and manager were great"

"Amazing location and amazing hotel. We loved our stay however it could do with some refurbishment. It is a dog friendly place so maybe could do with a deep clean in the restaurant area. The food was good but all the dog hair everywhere was a bit unpleasant. However we would still come back."

"Can’t fault the place. Clean and comfortable and a really good breakfast. Will use agin 100%"

"Great location and friendly staff"

"Great location near the lake, beautiful terrace, bedrooms have carpet and are a bit old and could use a refresh. Overall good experience if you’re looking for an authentic stay."

"Unique and charming inn!"

"Whilst my room was small, it had all I needed. The highlight was the staff: reception and bar/restaurant staff were excellent. Polite, attentive, efficient. Breakfast was very good with a wide choice. The restaurant menu for dinner was ok but sometimes a wider simpler choice would have been nice."

"Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that...

"Traditional old style coaching inn type hotel. Helpful staff, good choice of menus, and central location."

"Really comfortable, quiet and clean bedroom, the bathroom was on the small side and not as nice as the rest of the room (still nice enough). The staff were friendly but seemed very busy so they just gave us the key and pointed us in the direction of the outbuiling where our bedroom was located. If you have heavy luggage or struggle with stairs our room would not be for you as there were some very steep stairs."