Khách sạn North Gates

"Front desk guy was very understanding and helpful"

"Good "

"The thermostat wasn’t working so it was cold but other than that, it was a good space."

"A little outdated but very clean. Breakfast was very good and the area was kept spotless. Coffee, tea and cocoa (with marshmallows!) 24 hours. Staff was very friendly and helpful. I would stay here again. It was a great value."

"Great hotel, friendly staff, super clean! The gentleman working the breakfast area was a pleasure to chat with and so very helpful with navigating my coffee run by giving me a tray "

"The lobby is nice, very inviting."

"Would not recommend "

"Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient."

"Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. "

"Great parking Easy check in Clean spacious room Easy access to great Rochester area"

"Breakfast was delivioyz"

"Quiet comfortable room"

"The staff was friendly. They put us in a regular room when i booked a suite. There were lights out. We got dog hair on our belongings from not being vacuumed well and ants in the bathroom. "

"No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw.."

"It was very inconvenient having to enter the airport every time we returned to our room but my bad for not realizing the hotel was located on airport property. This hotel is extremely overpriced for the type of room this was. It was a small room with a very tiny bathroom. Not many parking spots either. This is a convenient place to stay if you’re needing somewhere to sleep after a flight and I guess that is what you’re paying $200/a night. "

"Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Nice stay "