Khách sạn Tây bắc Houston

"We are a company who had multiple rooms for 14-days, one of the rooms was cleaned of all their belongings due to an internal hotel mixup. However, when asked about it, hotel guest services acted belligerent towards us. They took zero responsibility for their actions but rather double down on attitude. We will not be staying here again!"

"At first it was alright, not super clean but at first glance wasn't to bad but then I went to go swimming in their pool and it was dirty so dirty I wouldn't go swimming! I even tried skimming it but decided it wasnt worth it! Then they have the worst case of Nats I have ever seen it was gross!! Then I noticed all the in and out traffic not just a busy hotel kind of busy but a pay by the hour kind of busy! Then the final straw was I was on the 3rd floor and their elevator quit working so I had to...

"Nothing"

"Good "

"African American lady was racist. Asked if I spoke English after all my interactions before hand were in English. Why did she feel the need to ask me that. Place was nice tho."

"Very Clean and spacious. I will be booking again! "

"Great "

"Great place"

"Room was clean, staff very helpful and friendly. Breakfast was great. Lots of places around the area to eat. Fully enjoyed our stay"

"Close to everything, but the downside is there wasnt any kitchenware, so if you plan on cooking bring your own kitchenware, but other then that the place was great"

"Room was dusty, they was no hot water for my whole stay, they kept telling me it was going to be fixed, shower floor was not cleaned, had to be moved from my room cause of bed making noises"

"Staff was really helpful. We needed another key, they helped us no problem. They made change for us so we could use the laundry facility. Sheets had some stains, tho. Holes in the curtains. My room could have been cleaner."

"Daytime mgr was most excellent BUT nighttime mgr was MOST RUDE to me and my ROOMMATES Did Not Appreciate her Rude Attitude toward my female friends who were on vacation with us!!!"

"good"

"Great location with convenient parking that was included. Staff was great. Location felt safe for me and my family. My dog was also well received. Go club suite if you can, very nice amenities included with it. Room is a little outdated, but that didn’t bother us. Would definitely book again."

"Room is very nasty holes in the sheets and curtains just unacceptable. "