Khách sạn Norton Juxta Kempsey

"Staff could be more attentive around the spa area."

"On arrival I was told I’ve been downgraded to a standard room after paying for a premium room. Pretty rude staff wouldn’t change your alter and just saying I will just take it off the bill at the end. That wasn’t the answer what the answer I wanted was I’m sure your room isn’t available, but we can upgrade you to Different room, ordered two £40 steaks meals most of it was Fat with about eight chips overall we won’t be coming back really underrated for what you"

"Great location about 10 minutes drive into the City. Large, clean room with tea, coffee etc and fresh milk in fridge & bottled water too. Quirky room as part of an old pub so floors a little uneven and steepish staircase to get to rooms, but didn’t detract from the stay. Breakfast was delicious and staff all extremely friendly & helpful. As it’s a pub, you are obviously aware of noises from the pub during the day and evening but as soon as it closes, it’s very quiet."

"Our luxury double room was spacious, clean and kept clean by staff each day. The only comment we would make was that the continental breakfast was not exciting and therefore somewhat disappointing for my wife who does not eat the cooked option."

"Lovely spacious room with large en-suite. Very clean with water, tea, coffee and hot chocolate. Lovely little extra were the complimentary chocolates and sweets. Breakfast was excellent, excellent options, I had the Avocado on toast with poached eggs which was delicious and coffee was also good quality. Would highly recommend this hotel. Was great value."

"Staff were lovely and the room was delightful. As always, the location is perfect for walking. Service in the restaurant is friendly but has room for improvement (eg taking plates away promptly, and presenting wine at the right temperature (red wine temp was good on one day, but far too cold the next). It would be useful when booking if it were clearer that there is a restricted menu Sun - Tues. Overall, we really appreciate the welcome here."

"Not exactly a five star hotel. Ok though for a stopover."

"Overnight stay with my colleagues - gorgeous, traditional little place. Evening meal was exceptional (Roast Chicken) and the breakfast options were excellent. We had a slight issue at breakfast where noticed one of the cafetières didn’t seem to have any coffee mixed with the hot water - a bit unlucky when travelling with Italians! But aside from that would definitely book again without hesitation."

"Good parking and breakfast. Hotel in need of a refurb, would not stay again. That said, staff were pleasant and doing their best to be helpful."

"Well located to shops and city center."

"Really enjoyed our stay."

"The room was clean and comfortable- bed a bit low and no armchair to sit in. Dinner and breakfast were excellent. Staff were helpful and very friendly"