Khách sạn Norton , Stockton-on-Tees

"Close to Norton and A19. Clean and comfortable room. Will stay there again."

"Evrything was ferst rate"

"Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking"

"Great location clean friendly helpful staff my only critique would be to have a sign post up for the car park as took me ages to find it!! Other than that everything was great!"

"Ben, Jackie and all the staff were very welcoming and helpful. Nice outdoor areas and good food. The hotel is conveniently located for a day at Redcar races. The parking was good as the car park is huge. The shower was somewhat disappointing as it was merely more than a trickle. Overall, a great weekend with family and friends, we booked 7 rooms."

"Prior to booking this hotel we specifically called up to ask whether there is air conditioning at this hotel. So imagine our disappointment to discover that the air conditioning did not work properly on one of the hottest days of the year. Not only blow warm air, it was also so noisy that we could not sleep. I complained to reception about this matter who then admitted they had air conditioning issues but managed to find a fan for us. For the price we paid it was a disappointing stay.. we could...

"The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay"

"The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge."

"Convenient, clean room, and nice people."

"Love staying at hotel 🏨 could do with some up dating. This is our 3rd time Will definitely coming back x"

"Room was big and the bed was big. Very clean throughout. The walls and headboards were a little tired looking. Our first room had faulty air con and on our last night we were given another room. We got a 30% refund for the nights we had no air con. The screen casting worked well in our first room but didn't work in the new room we moved to and the engineer, while very polite, didn't understand the issue either. The bar, breakfasts and staff were very nice."

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."

"Great location for Saltburn & Whitby, lovely, quiet village. Sunday lunch was delicious, big portions, very good value for money. Would highly recommend. The room was clean & very comfortable with fantastic views. The bed was very comfy too. The staff were all very friendly and attentative. Will definitely visit again. "

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"great hotel"

"Very nice place food excellent "

"Very comfortable stay"