Khách sạn Norwell

"Overall the hotel was nice with a comfortable room and’s beds and great shower! We could have used a mini fridge but there were none. The lack of AC was a challenge as we stated in July and the temp was quite hotel at night, even with the windows open. No fans available either. The staff was very nice and kindly let is check out later which was really helpful."

"A very nice B&B in a peaceful location and a pub is just a walking distance away! There is a court yard within the compound where one can relax. We enjoyed our one night stay here and enjoyed our full English breakfast. Thank you."

"Staff: Welcoming, friendly, helpful, efficient and willing to go the extra mile. Executive Rooms 367 & 369: spotlessly clean and comfortable - good bed and choice of pillows but room a bit faded and dated - needs a bigger TV as distance from bed is too far for comfortable viewing. Lift out of action - not helpful - Best Western need to sort this pronto Spa & Pool: closed for refurb - needs sorting. Breakfast and Bar meals....good."

"Everything was excellent."

"Very nice and comfortable hotel, but felt this was very much suited for business meetings and conferences, probably as very close to close by airport."

"Gym is lacking"

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...

"Good value for money, polite, helpful and smiling staff. Plenty of parking, comfortable rooms and bathroom. Pub next door also ideal."

"Friendly staff, nice facilities."

"Clean, comfortable, good quality rooms. Crown Inn next door very useful for dinner."

"All good"

"Kelly the assistant manager was excellent. The quality of the cooked breakfast was poor. The site setting is lovely however the property does require some upgrading and perhaps a deep clean would be desirable."

"I keep telling myself it’s cheap and cheerful, and it is to some degree.. but it has a 4* sign as you drive in, and this just isn’t the case. Rooms are run down and have needed upgrading for years. The swimming pool has been “ under maintenance” on the 3 occasions I have stayed over the years, so I just question whether it is ever open. The carpets needed hoovering in the hallways and our room. It’s a shame because the bar/ kitchen staff seem to work really hard with what they have and are...

"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"

"Friendly welcoming staff at reception, helpful staff throughout the restaurant and spa, lovely rooms - would absolutely stay again."

"We booked about a year in advance as we wanted to be in the area for our son’s wedding the next day. We paid top price but didn’t get a top hotel! Our bath panel had been severely damaged by water and whilst the aircon cooling worked well it was like having a tractor in the room! Service in the restaurant was good however our main courses were really poor. We had a tough as old boots sirloin steak and I had the worst fish and chips I’ve ever had in a restaurant. All was reported to both the...

"All good"