Great Hotel. All Staff ..front desk, parking attendent, shuttle bus driver, were absolutely the best as always. Parking easy and convenient. Shuttle bus is great to and from Osaka station Room lovely, has comfy beds Lobby a bit crowded and busy at checkin but we used the self checkin with staff help. Would have liked to have staff just check us in after our long drive but this is a minor issue, nothing that would stop me from staying at Mitsu again.