Search Hotels Near Paradise Beach, Cozumel

"Overall good experience, the room was great, the pools were great, the staff were great, but I booked this place specifically because I read that they were accommodating for dietary restrictions, the food was ok, I am glad that I brought my own snacks, most of the time I ended up eating fruit. The staff were helpful but I have a card with my dietary restrictions on it and I was having to present it every time I ate, which was fine, but there were inconsistencies, most times I couldn’t eat at the buffet, and they would offer to prepare something in the kitchen which was usually steak or chicken with peppers and onions and corn tortillas. And the drinks at the bar were usually cross contaminated. I got symptoms a few times. I’m gluten and dairy free (celiac)."

"Room was wonderful, but communication and information wasn’t readily available"

"This is a great resort. We upgraded to premium which we thought was definitely worth the price. I wish I could give 5 stars. The only downside was the food quality. We ended up dining out more than we planned and what with taxi fares and restaurant prices, it turned out to be a more expensive trip than anticipated. That said we did like the resort and beach. And the specialty restaurants were spot on. Lastly, I cannot say enough about the staff. Great people! Just increase the food quality and this could be top tier."

"Needs renovated completely"

"Did not like that there was too many mosquitoes. Got bitten way too much."