2/10 - Tồi
Chayady
Đi cùng bạn đồng hành
03/11/2025
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Disappointing Stay at Rock and Reef – False Advertising and Major Inconveniences
1/5 stars
I booked Rock and Reef expecting a modern, renovated room based on the sleek photos on their website and booking platforms. What I got was the complete opposite: a tired, outdated room that clearly hasn’t been touched in years.
• Room condition: an ancient aircon unit that wheezed like it was on life support.
• Linens: Towels and bedsheets were old, faded, and felt like they’d been in service since the 90s.
• Misleading photos: The “modern” room in the ads doesn’t exist. My room looked nothing like the renovated version advertised.
Location hassle: The resort is perched on a cliff, which sounds romantic until you have to haul luggage down a steep, uneven path. They offer porter service with a fee.
The final straw – morning power outage:
At sunrise, the power cut out and never came back. No electricity = no aircon (room turned into a sauna), no running water for showering or even brushing teeth. With an old AC unit that takes ages to cool, the room was unbearable. We checked out hours early just to escape.
The only saving grace: The food was genuinely excellent—fresh, flavorful, and the one thing they got right.
The direct view to ocean was great too.
Verdict: Rock and Reef is coasting on pretty photos and maybe great location for surfer. Everything else—facilities and basic amenities—feels neglected.
Chayady
Lưu trú 1 đêm vào Tháng 11, 2025
