Search Hotels Near Plaza de Callao, Madrid

"The breakfast service was very good, but the cleanliness could be improved; there were long women's hairs in the bathroom. The hotel staff in all areas were very committed to providing good service. The elevators are sophisticated, but they had some operational problems."

"Swimming pool opening hours are little a bit ridiculous. People are on holiday, hotel sign outside says 5* and you can swim 10am-9pm"

"Good price-quality. The apartment was spacious and well located."

"Clean room "

"Excellent hotel"

"Nice!!"

"I recently stayed at Urban Hive and was thoroughly impressed! The staff was welcoming, and the stylish lobby set the perfect tone. My room was comfortable and well-appointed, with great views. The breakfast was delicious with plenty of options, and the on-site restaurant offered an inventive menu. The location is unbeatable, conveniently close to major attractions and public transport. Highly recommend for its exceptional service, superb facilities, and prime location."

"Nice clean rooms and excellent location. Nice place to stay in central Madrid."

"A Palace in Every Sense of the Word Staying at the Palacio de Los Duques Gran Meliá isn’t just a hotel experience — it’s a full immersion into old-world grandeur with every modern luxury you could ask for. From the moment we arrived on Cuesta de Santo Domingo and were greeted with a genuine “welcome home,” we knew this was going to be something special. The Breakfast — An Experience Unto Itself I’ve stayed at luxury hotels across Europe, but the breakfast here stands in a category of its own. The spread is extraordinary — beautifully presented, with an impressive range of fresh pastries, Iberian charcuterie, artisan cheeses, made-to-order eggs, and seasonal fruit that actually tasted like it was picked that morning. What elevated it beyond a standard hotel buffet, though, was the attentiveness of the dining staff. Champagne was offered without hesitation, coffee was refreshed before you even noticed your cup was half empty, and every team member moved with a quiet efficiency that never felt intrusive. We lingered for nearly two hours — and felt no rush to leave. Customer Service That Sets the Standard The team here operates at a level I’d compare to the finest Ritz-Carlton properties — warm without being performative, professional without being stiff. Our concierge was a genuine gem: thoughtful restaurant recommendations (with honest opinions about what to skip), help navigating local transport, and follow-through on every small request."