Khách sạn Port Jervis

"Clean room"

"Room was big and clean"

"1. Ordered 2 things from off the menu from the restaurant. They got the order wrong. 2. Checked in. Received room key. Room was dirty and beds not made up. 3. Received a key card for a new room. Card did not open door to the room."

"We took our grandchildren to Legoland and chose this hotel for its proximity to the park, indoor pool and breakfast features. Well, it was 20 minutes away, which wasn’t as close as I thought. I thought I had read it was 9 minutes away but it must have been 9 miles, which took 20+ minutes. My mistake, I’m sure. The indoor pool was heavily chlorinated. It was also occupied our entire time there (approximately 1.5 hours) with children taking swimming lessons. Our grandchildren were still able to...

"Our stay was just ok. Rooms were not ready for 4pm check in and we did not get a room until closer to 6. Finally get in the room and no towels. Had to find a housekeeper that wanted to give us two towels for 3 people. The hotel did their best to make up for it, which was appreciated. Some of the staff was not friendly at all. The check in process was confusing and being my first time there, I wish activities, open eateries, etc were better communicated. Very limited food options and not much...

"The smell of urine was in the room upon arrival. We dropped our stuff and headed out to a concert right away, we were running late. We contacted Expedia when we got back to our room, they said contact the property. Expedia also tried to contact the Motel several times, and no one answered the phone after several attempts. I never got a refund for my second night's stay. After arriving home and contacting the motel they stated I did not drop off my key and check out until after 11am. THAT IS A...

"Room was booked to sleep four: queen bed and pull out sofa. But the sofa only slept one (small person). Staff was kind enough to get us a cot for the 4th person. The original sheets on the pull out sofa were ripped and stained. Staff were again helpful and hot new linens. We had to shuffle the sofa a bit to fit the cot in. Then I noticed trash/rubbish that had been missed during cleaning. Staff were by far the best part of the stay. And not every hotel can be shiny and new. But...

"We have stayed here multiple times and it is consistently a positive experience."

"Very helpful staff when checking in; great recommendations for local dining"

"Who everything was great!!!!"

"Had really good free breakfast"

"The breakfast was delicious. Staff was constantly restocking. The front desk agent was very friendly, helpful and efficient. The pool was a bit dirty and had small things floating in it but the kids had a great time swimming! Could hear everything though the door in the room. With it was more sound proof. But the room was very clean. Excellent setup. Wonderful amenities. Will stay again."

"It not to good swimming pool and breakfast, but room was not bad."

"Very disappointing experience. My daughter almost slipped into the pool because the railing was loose, creating a serious safety hazard. We brought this to the hotel’s attention, but no refund or compensation was offered. There was also very limited seating by the pool, the hallways had a strong odor, and the location did not feel safe. Due to these concerns, we chose not to stay and left the property. I would not recommend this hotel."

"Second time at the Sussex Motel. I feel like each time I stay is the similar experience you feel when entering a speak easy. The outside looks like a normal rode side Motel, BUT, when you go inside it is lovely! For the price you cannot beat it. Clean and has everything you need and the decor is nice. Other hotels in the area break the bank, but this price is reasonable and in a great spot. I live in another state so traveling to NJ is something I do often to see friends. I will be staying at...

"Great place to stay. I expected a lot less. The room was small but the bathroom was roomy. The check in was easy and the woman who checked me in was very friendly and helpful. The price was a bit high but Saturday in Milford, it’s not herd to understand. The room was very clean and the property is well kept. The owners take pride in their motel. Glad I stayed."

"This Hotel is a beautiful place. This is my 3rd time staying here. The rooms and the bathrooms are huge! The staff is very friendly and helpful. My family loves the pool. Also, very clean. I can't wait to come back. Parking is free and you are only a 7minute drive from the mall. Great location"

"Hotel is outdated, needs repair, but staff is great "

"Wonderful breakfast options were so convenient. Easy travel to LEGOLAND, convenient grocery store and restaurants within feet of the hotel."

"the breakfast was great the staff is wonderful the rooms are nice and clean stay here all the time when we go to middle town even my fur baby loves then the pool and hot tub are nice and clean excellent hotel."