4/10 - Kém
Lynn
Đi cùng thú cưng, Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
The hotel looks very nice on arrival at car park. Reception area is beautiful and the hotel looks very inviting and comfortable.
The guy on reception at the time we arrived appeared very inexperienced . We approached the desk I immediately said hello , have my name and advised we had a reservation. He was so busy with an accordion file although he was facing me, did not acknowledge me, then turned away to dump the file which wouldn't stand up so he proceeded to bump it up n down until it did with a few exasperated tuts and moans.... Then asked our name gave the key. Really not the best welcome.
The room was nice, rather dull, bad lighting, little change of colour and freshed up would go a long way...bed was very comfortable.
Nice touch there was a water dispenser both still n sparkling in the area near our room.
Breakfast was limited although all you really needed, the dining area is very very nicely and the terrace overlooks the river is great, sadly as the motorway is immediately beside the hotel the noise does detracting from a serine area on the terrace.
Altogether, yes we would book again
Lynn
Lưu trú 1 đêm vào Tháng 5, 2024