Search Hotels Near Punta Sur, Isla Mujeres

"This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions."

"the view of this property wins above all and the staff are doing their best. I'd definitely come back--but hope to get a very reasonable rate. The kitchen (oven very old and in poor condition/microwave didn't work/coffee pot mini pot..we ended up buying a full-size at the grocery store/limited flatware/5 coffee cups for entire property), the pool and hot tub, loungers (many were broken), hot water in our room only worked half the time, and so on. BUT, our contact TITO was very responsive and did an excellent job, as did the housekeeper. NONE of these things made us not enjoy our stay--that's how gorgeous this location is and the restaurants within walking distance delicious. I hope this place is renovated and available next year when we come back."

"Wonderful hotel. Everything was perfect. The food was great, the staff was friendly and amazing, the room was very clean…we loved it!"

"Very helpful and kind staff, very clean, could use more food options"

"Robert and Carlos were warm and welcoming. Our room was clean, the AC cold, and decor was nice. I felt like I was truly in Mexico, instead of a bland hotel. Nina, the dog is very cute! It was a peaceful retreat from the noise and bustle of Playa Norte. I also cannot say enough good things about the pool, gorgeous view!"

"The locations and vibe is amazing. It’s a perfect spot to relax. The food is limited there are three restaurants on the property and a food truck but it felt like we had ample options and they’re very accommodating. Would totally recommend for a relaxing getaway. "

"Everything worked, place was clean. Quiet. Definitely go bacl"

"Everything about Maria Kan Kin’s was amazing! We had the Romantic Suite which was upstairs with a large deck and a gorgeous view! Lily, the manager was wonderful! The restaurant, Loretta’s has some of the best food we’ve ever eaten. The beach is fairly small but pristine, plenty of beach chairs and umbrellas. You can order food and drinks from the beach. We truly cannot recommend this hotel enough. It made our stay in Isla Mujeres absolutely perfect!!!"

"Really beautiful space. The View was amazing. "