Inn tại Richmond-upon-Thames

"Es war ein rundum guter Aufenthalt im Hotel. Saubere Zimmer, nettes Personal, immer Wasser für Kaffee vorhanden, gute Lage und das Frühstück war gut. Die Bar und Frühstücksraum strahlen Gemütlichkeit aus."

"Staff were great, room was clean/cleaned everyday with new towels and bed made. Shampoo, conditioner, soap, hairdryer all available. The location is absolutely what makes this hotel. Really close to 2 central stations, amazing restaurants, the park and Notting Hill. However, the walls were quite thin, so a lot of noise from very early in the morning, and the bed was quite small for a double. Would 100% stay here again!!"

"A room door that sticks to shut and squeaks very loudly to open. Walls that are dirty. Housekeeping didn’t bother to make the bed, let alone change the sheets. Water pools in one end of the shower. Ceiling fan in bathroom didn’t work. Shelf unit in shower missing its bottom part (no longer a shelf, just a bracket). Shower head won’t stay in position. Food no longer being served on premises. The tv was slow to load shows (so slow I gave up waiting). Laundry bags sat in stairway landing for two...

"Staff"

"Very convenient located for me"

"The rooms are terrible. They are not very clean, and the overall condition is disappointing."

"Super easy check in and out. Very nice staff and a great place to stay!"

"Great location for music!"

"A fantastic stay with our dog with easy access to Virginia Water. The staff were excellent and super helpful."

"This is a lovely place. My room had plenty of space and was spotless. The staff were lovely and really helpful. The pub bit of the building is adjacent and has excellent food."

"The room was huge, and the king-size bed was incredibly comfortable. those were the only positives of our stay. The property is outdated and desperately needs renovation. The walls were scratched, the baseboards were deteriorating, and there was a terrible smell throughout the hallways. Cleanliness was a serious concern. The property appeared poorly maintained and inadequately cleaned. There was visible evidence suggesting a mice infestation, particularly in the entrance hallway near the...

"I can only say perfect 💯"

"Having used The Crown and Cushion for many years sadly it has definitely declined. It looks pretty shabby. Our room was not made up on day two of our visit. No replacement toilet rolls or tea and milk. Having informed the kitchen that we were gluten intolerant on arrival there was no gf bread or sausages available for breakfast. Dogs seem to have moved into the premises and were in the kitchen. Unfortunately we will not be returning."