Dear Genichi,We regret to receive your 2/5 rating. We would be happy to receive further details to ensure we can serve you better next time.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Diane,It was a pleasure having you and we are happy to see your 4/4 rating.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Amy,We thank you for your review. We are delighted we met all your expectations, your satisfaction is our greatest reward.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimada Elisa,Le agradecemos sus comentarios. Nos encanta que su estancia haya resultado tan positiva.Esperamos que haya otra oportunidad en el future de tenerla como nuestra huesped.Saludos cordialesStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Thank you very much.Hope to have you as our guest in the future.Regards

Dear Cristina,Thank you for your review. We are happy that you found our location to be great, and enjoyed your room.We hope to welcome you back soon.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Miyu,Thank you for taking the time to provide your feedback. We're pleased to know that our location was convenient for you. However, we apologize for any discomfort experienced. We will certainly take your comments into consideration as we strive to improve our accommodations. We hope to welcome you back in the future.Best regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Brandyn,Thank you for your review. We are pleased to know that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Craig,thank you very much for your feedback, it is very importato for us.Hope to have you again as our guest in the future.Regards,

Gracias por su comentario, para nosotros es muy importante.Esperemos muy pronto de poder darle la bienvenida nuevamente en nuestro Hotel.

Dear Santos,We thank you for your review. It is rewarding to know that you enjoyed our location.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Jodie,Thank you for your glowing review! We're thrilled to hear that you had an excellent stay with us and that our restaurant staff, especially Nadia and Francesca, went above and beyond to make your experience memorable.We can't wait to welcome you back for another fantastic experience.Best regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Baek,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. We're thrilled you appreciated our friendly staff and enjoyed our breakfast offerings. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.Best regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Debbie,thank you very much for your feedback, it is very important to us.Hope to have you again as our guests in Rome.Regards

Dear Patrick,Thank you for your review. We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you!

thank you!

thank you

Dear Byeong,Thank you for your feedback. We're glad to hear that you enjoyed our breakfast offerings. However, if there's anything specific you'd like to see added or improved upon, please feel free to let us know.We hope to welcome you back soon for another enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Thelma,We are thrilled to hear that you had such a positive experience at our property! Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back for another fantastic stay.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimado Gustavo,Agradecemos su reseña sobre su estancia en nuestro hotel. Lamentamos que su experiencia no haya cumplido completamente sus expectativas.Valoramos sus opiniones y esperamos tener la oportunidad de recibirle nuevamente y brindarle una experiencia más placentera en el futuro.Atentamente,Stefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Jamie,thank you for your feedback, it is very important for us.hope to have you again as our guest.Regards,Alessia

Dear Gain,Thank you for sharing your feedback. We're pleased to hear that you were very satisfied with the location. We apologize for any inconvenience rexperienced. Your comments are valuable, and we will certainly take them into consideration as we strive to improve our services. We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you!

thank you!

Dear Wook,Thank you for your feedback. We are delighted that you found our location to be very convenient.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Seung Han,Thank you for your positive rating.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear John,Thank you for sharing your feedback on your short stay with us. We're delighted to hear that your experience was enjoyable. We look forward to welcoming you back for another pleasant stay.Best regards,Stefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Gunther,Thank you for taking the time to share your detailed and positive feedback. We are thrilled to hear that you found our location perfect and that our breakfast exceeded your expectations. We are pleased that you appreciated the prompt and courteous service from our staff, and that your room provided the comfort and amenities you needed.We are grateful for your kind words and are delighted to have contributed to your enjoyable trip. We look forward to welcoming you back in the future.Best regards,Stefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Masahiro,Thank you for your positive rating.We hope to see you again in the future.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Li,Thank you for your rating!We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Li,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience with us!We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Thank you very much for your feedback!

Dear Kin Hang,We thank you for your feedback. We are delighted that you found spacious your room and enjoyed our location.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Cynthia,Thank you for your positive feedback. We are delighted that you enjoyed your stay and the proximity to the train station.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Raina,Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms spacious and clean, and that our staff was friendly and responsive to your needs.However, we apologize for any inconvenience you experienced with the air conditioning. Your comfort is important to us, and we regret that this aspect may have affected your stay.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Lisa,Thank you for sharing your positive experience with us. We are thrilled to learn that you had a pleasant stay and that you would choose to stay with us again.We look forward to welcoming you back on your next visit to Rome.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Isamu,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear HooMin,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Isao,Thank you for taking the time to share your positive experience. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Paula,Thank you for your kind review. We are pleased to know that you enjoyed your stay overall. We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you so much for your feedback!

Thank you very much for your feedback!Hope to see you again in the future!Regards,

Estimado Marco Antonio,Les damos las gracias por sus comentarios y estamos muy agradecidos de que haya estado satisfecho con su estancia en nuestro hotel. Sentimos las dificultades tenida con la comunicación. Nuestros estándares prevén que el personal de recepción hable mínimo dos idiomas, entre ellos tenemos una recepcionista nativa de Ecuador y lamentamos que durante su estancia no pudo atenderla personalmente.Esperamos tener la oportunidad de recibirla otra vez en el Royal Santina.Saludos cordialesStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Leice,Thank you for your positive rating!We greatly appreciate it and hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Paulo,Thank you for sharing your feedback with us. We are thrilled to hear that you had an excellent stay and enjoyed our breakfast. We appreciate your kind words about our staff, especially Alex, and we will certainly pass on the compliments to him.We look forward to the pleasure of welcoming you back in the future. SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimada Evelyn,Agradecemos sus comentarios. Es fantástico saber que su experiencia con nosotros ha resultado satisfactoria.Sería un placer volver a hospedarle. AtentamenteStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Steve,Thank you for taking the time to share your feedback with us, and we are sorry for the inconveniences you experienced during your stay. We apologize for the issue with the sink and faucet in your room. Your observation is valuable, and we will address this to ensure a more functional experience for our guests.We are concerned about the reported issue with the frame in the bathroom. Please be assured that we will investigate and rectify this promptly to maintain our high standard. We regret any inconvenience caused by the air conditioning issues. Our maintenance team thoroughly investigated the problem and found no malfunctions. We always encourage our guests to rely on our staff for any problems during their stay. On Expedia, the local tax is listed on the bill total, we are sorry it escaped your attention.We hope you will allow us to host you again in the future to give you a better experience.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Eunjung,Thank you for your rating.We hope to welcome you back in the future.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Wes,thank you for your positive rating, we greatly appreciate it!.We hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma