Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Sign up, it’s free
Feedback

Hotel Ciao

1.0 star property
Hotel connected to the convention centre in Rome

Choose dates to view prices

Photo gallery for Hotel Ciao

Superior Double or Twin Room | 1 bedroom, down duvets, in-room safe, desk
1 bedroom, down duvets, in-room safe, desk
Exterior
Staircase
Classic Double Room | 1 bedroom, down duvets, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, down duvets, in-room safe, desk

Classic Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, down duvets, in-room safe, desk

Classic Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Hairdryer
Rainfall showerhead
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Shared Bathroom

1 bedroom, down duvets, in-room safe, desk

Double Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Hairdryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Quadruple Room

1 bedroom, down duvets, in-room safe, desk

Classic Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, down duvets, in-room safe, desk

Classic Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, down duvets, in-room safe, desk

Superior Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, down duvets, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, down duvets, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, down duvets, in-room safe, desk

Deluxe Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Separate bedroom
Down duvet
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Massages

Orient Express La Minerva

Rome City Centre
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
10.0 out of 10, Exceptional, 3 reviews
The price is 29.205.020 ₫
32.740.953 ₫ total
includes taxes & fees
22 Aug - 23 Aug
Orient Express La Minerva
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Rome City Centre neighbourhood, Hotel Ciao is connected to a railway/underground station. Castel Sant'Angelo and Vatican Museums are cultural highlights, and travellers looking to shop may want to visit Via Veneto and Via del Corso. Looking to enjoy an event or a game? See what's going on at Foro Italico or Stadio Olimpico.
Visit our Rome travel guideOpens in a new window
Map
Via Marsala 96B, Rome, RM, 185

What's nearby

  • Colosseum - 20 min walk - 1.7 km
  • Trevi Fountain - 2 min drive - 1.5 km
  • Spanish Steps - 3 min drive - 1.8 km
  • Piazza di Spagna - 3 min drive - 1.8 km
  • Pantheon - 4 min drive - 2.2 km

Getting around

  • Termini Tram Stop - 6 min walk
  • Rome Termini Station - 7 min walk
  • Ciampino Airport (CIA) - 34 min drive

Restaurants

  • ‪Bar Trombetta - ‬2 min walk
  • ‪Antica Focacceria San Francesco - ‬4 min walk
  • ‪Ristorante Mino - ‬2 min walk
  • ‪Hokkaido - ‬1 min walk
  • ‪Binario Zero Caffè - ‬2 min walk

About this property

Hotel Ciao

Hotel near Via Veneto
Close to Piazza Santa Maria Maggiore and Via Nazionale, Hotel Ciao has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • A front desk safe, a lift and smoke-free property
  • Tour/ticket information, luggage storage and multilingual staff
  • Concierge services
Room features
All guest rooms at Hotel Ciao include perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
Extra amenities include:
  • Hairdryers and shampoo
  • TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and heating

Languages

English, Filipino, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift (59 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Is Hotel Ciao pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Ciao?

Hotel Ciao doesn't offer parking.

What time is check-in at Hotel Ciao?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciao?

Checkout is at 10:00 AM.

Where is Hotel Ciao located?

Located in Rome City Centre, this hotel is within a 15-minute walk of Via Marsala, Piazza Santa Maria Maggiore and Via Nazionale. Roman Forum and Colosseum are also within 2 miles (3 km). Termini Tram Stop is 6 minutes by foot and Laziali Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Ciao Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 147 reviews
Rating 8 - Good. 50 out of 147 reviews
Rating 6 - Okay. 24 out of 147 reviews
Rating 4 - Poor. 6 out of 147 reviews
Rating 2 - Terrible. 7 out of 147 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jul 2025

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

christopher d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best place to stay if you’re traveling through Rome and need a place for a night or two. The very best!
Stayed 2 nights in Jul 2025

10/10 Excellent

Katey

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
Stayed 2 nights in Jun 2025

8/10 Good

Min Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the Rome terminal station which has many options for food and shopping. There's a big supermarket across the street as well. Staff at check-in help you get familiar with the city and give you tips for sightseeing. Bathroom is pretty crammed, the only downside.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiffeny

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities
Liked the quiet bedroom. Didn't like many key entry and no elavator to 2nd fl.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this small hotel. The service at the front desk was very friendly and helpful. My room was the perfect size for 1 person. It had everything I needed. The location was convenient to the termini and there was a grocery store across the street. I walked a lot and found it very doable but I also took advantage of the metro just down the street. Would definitely stay here again if I ever get to come back to Rome.
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… clean rooms and great location….
Stayed 1 night in Oct 2023

10/10 Excellent

SHUMAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was very nice and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay for what it was worth. I would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Stayed 3 nights in Sep 2024

10/10 Excellent

gdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, close to transportation
Stayed 2 nights in Sep 2024

8/10 Good

Eloida

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Near train station.
Stayed 5 nights in Oct 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was friendly and helpful. The room was clean and comfortable. Good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hannaliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very clean , staffs are great, very kind and helpful. Free coffee and water
Stayed 2 nights in Sep 2024

8/10 Good

benbelgacem

Liked: Cleanliness, staff & service
Good and clean rooms, nice position next to train & bus station. I recommend it for short stays
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a couple from US. Hotel Ciao was clean, sheets were crisp and white, room was large, staff was friendly and very helpful. Location was extremely convenient 1 block from train, metro and bus station. Nearby dining opportunities were plentiful, good and well priced. We will stay at Hotel Ciao again next time we go to Rome.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was right in the heart of Rome. Everything is close by within walking distance from dining, shopping and also the main attractions.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication and easy check in
Stayed 1 night in Dec 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist, Ruby welcomed us with a lot of information of activities, provided a map and gave us all the directions to the main attractions. We’ve got a free upgrade into an annex building around the corner, very nice, spacious and clean room. Quiet space. Walkable distance to all main interest points. I recommend this place and I would love to come back! Well done! Thanks.
Stayed 5 nights in Jan 2025