6/10 - Được
Mary
29/03/2026
Thích: Nhân viên & dịch vụ
The location is excellent for seeing many of the bigger tourist attractions. Service at check in and check out was also top-notch. Despite being put in a “new” room, the establishment itself, however, leaves something to be desired.
The room itself was fairly clean, but the route to get to the room was complicated, dated and definitely not clean. We had to pass through several different doors (requiring actual physical keys) to get to our room, and sometimes would find these doors unlocked and left open by other patrons (making us feel a little unsafe). The building itself is very old (expected for Rome) so there’s nothing to insulate noise between rooms. With this, we dealt with noisy neighbours for a couple of days and ended up having to knock on their door late at night to get music turned down. Outside of using WhatsApp (and hoping you get a text back) there’s no way to reach the main desk from the room itself for any sort of assistance.
While the room was comfortable and offered plenty of space for 3 of us, during a rain storm we noticed drywall dropping from the skylight in the bathroom (suspect moisture getting in) and couldn’t help but notice mold all around the skylight.
It’s unfortunate the space is not great, as the service at check in, in particular, was awesome. Staff at the desk took the time to help us map out a route to the sites we wanted to see, recommended public transit routes, etc.
Regrettably, we would not stay here again.
Mary
Lưu trú 3 đêm vào Tháng 3, 2026
