4/10 - Kém
Edouard
20/02/2026
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
A mixed experience - a decent hotel with room for improvement.
Positives: Rooms are clean, and the hotel is in an excellent location. The breakfast is good and the breakfast staff and cleaners are friendly.
Negatives: Some of the reception staff were not particularly friendly or welcoming. There was no attempt to converse upon check-in (despite there being no language barrier) - we were simply given the room key and that was it. I have travelled to Rome many times before, and showing a little courtesy and politeness is the norm, not the exception.
The rooms lack modern plugs. Charging phones required using the adapter connected to the mini fridge. All the plugs in the room are old fashioned which do not work with modern European charging devices.
The breakfast is good, however, fresh orange juice and eggs come at an extra cost. This can be interpreted as misleading given that the breakfast is listed as being 'free' on third-party websites. I would rather pay for breakfast in which everything is included than have a 'free' breakfast whereby I have to pay for certain options.
This is the first hotel whereby I have had to leave the key at the front desk each time I have gone outside. Not entirely sure of the rationale here.
Edouard
Lưu trú 3 đêm vào Tháng 2, 2026
