A wonderful stay! In all, I would give it a 9/10. The location is very convenient - about 15 minutes walk to the Trevi, all the major sights are walkable. Dining options nearby were excellent — there’s a little cafe right beside the hotel that I would recommend, where they sell delicious sandwiches. Plus a grocery store across the street that is great for picking up snacks. While you’re here, you have to check out Santa Maria Maggiore, an absolutely awe inspiring church just down the street.
The customer service was exceptional, and they were incredibly accommodating. The amenities were great. The only drawback I could think of is the noise - it gets to be a bit noisy at night, and the building is old so if people are being loud in the halls you can hear it. However, I am a very light sleeper and was able to sleep through the night with no issues. There was also only one outlet that worked with the adapter I had brought, which had otherwise worked at every other hotel I had been to. Overall, a pleasant stay.