6/10 - Được
James Francis
Đi cùng gia đình
23/12/2025
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I waited a long time to write this review. I wanted to make sure that we didn’t overlook a mistake, or jump to any conclusions. Now, however, it’s been about 4 months since our trip, so I have to write this.
We very much enjoyed this hotel, as far as the property. Very nice place. Nice rooms, and great location!
Had a great experience our first full day there. Got to meet the Pope! Quite awesome to us!
Unfortunately, when we returned to the hotel, we walked in as the maid was cleaning the room. We thought it odd that she had a very strange look on her face…it was still morning time, as we had gotten in line for the papal audience quite early. We wanted to take a nap.
This girl, however, quite obviously, was uncomfortable and did not want to leave.
Subsequently, my wife discovered that some of her cosmetics were missing. These were fairly expensive items. Unlikely, perhaps, but we waited this long to write a review just in case we had misplaced them. We didn’t.
We raised our concern to management, who immediately dismissed our concern.
After our departure, I discovered that I had left a ring behind in the room.
Again, I called back, and was assured that they would check. I’ve heard nothing.
I can’t prove any theft…so I’m not accusing. I loved the location. But have to say that if I stayed here again, all of my belongings would be locked up, and I would have a couple of concealed cameras in the room.
James Francis
Lưu trú 5 đêm vào Tháng 8, 2025
