Khách sạn Ross

"poor attitudes of most staff throughout....constantly ran out of many food items to include utensils.....food area was cluttered & looked messy. Had to seek out the manager to get a fork.....the garbage man finally got one for me while covering the forked portion with his dirty gloves. Staff had no regard for the comfort of the guests as they were more concerned with closing early, stacking tables & cleaning floors....they couldn't wait for us to leave 3 minutes after closing....coffee & some...

"Perfect location and clean!"

"Well appointed rooms and very clean and tidy. Excellent breakfast. Good location right at Fisherman's Wharf. Views were limited, but the rooms were light and airy."

"Clean area and close to local food and shopping centers"

"I love staying here. The location is beautiful and serene while the rooms are well taken care of. "

"Good for Cal fams like us who need a local place where you can just rest and recharge - especially when everything else is booked out. "

"The hotel was clean and updated/restored well! The staff was very attentive and friendly. Highlights were a cozy bed, great shower and walkable location. I recommend staying here!"

"This is my go-to in San Francisco, for five reasons: 1) The lobby restaurant is pretty good and the snack bar is excellent. 2) I get rooms with balconies where I can vape. 3) Just outside the door is Philz Coffee, best of the coffee chains IMO. 4) The Embarcadero food and farmer's market scene. 5) And the views. The beds are good. The shower is the best of a bad situation. I dislike bath/shower combos with shower curtains. Here they've done the best they can by installing upgraded shower...

"Large, clean room but not enough lighting"

"Clean room and good location "

"This property was rated excellent. No way! Smelled of must and mildew throughout the entire building and even outside. We stayed here so we could relax in a jacuzzi and the pool and our confirmation said we had that available, yet we get there and learn that the pool and jacuzzi are under construction and unavailable. The so-called breakfast was very limited pretty much just bails or toast. So we paid a higher amount than other places in the area and didn't get anything we stayed there for. And...

"Staff was extremely helpful and accommodating during our stay. Pool area was clean and perks (daily snack service at no cost and free drinks each evening) made our family trip a wonderful experience. Highly recommend."

"Well maintained property, good breakfast included"

"Great location and staff. I would recommend"

"Muy cómodo "

"All clean. Nice location. Comfortable beds. Shower water pressure was weak, so takes longer to shower. "

"Convenient location, central enough to walk around Chinatown, towards Embarcadero, water front "

"Nice hotel but be ready to pay additional fees per day, $65 parking and $30 amenity fees per day"

"This hotel is central to everywhere we want to go in SF! Plus, we feel safe in this neighbourhood. We love the atmosphere at Union Square, and BART is close by for our trips out to the suburbs. The staff are always friendly and helpful. Our room was nice and clean, and our room requests were met 100%. We have stayed at the Handlery many times over the years, and will stay here again! Thank you!"

"Very nice place with lots of fun recreational activities, especially large & heated pool, and decent breakfast. "